Question about Brady VERSAPRINTER W/SOFTWARE Thermal Label

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Brady versa printer won't print.

The tape got rolled up under the cutter and after I cleaned it out, it won't print anymore. Just feeds a blank

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3 Suggested Answers

rommelalilin
  • 2178 Answers

SOURCE: Where can I get a Brady LS2000 labelmaker

Staples might be able to direct you or fix it.

Posted on Dec 09, 2010

  • 112 Answers

SOURCE: I have a brady versa printer which powers up and

Here is the link to the software i can find for the different brady printers
http://www.bradyid.com/bradyid/downloads/downloadsView.do?default=true

Let me know if that is not what you are looking for. I am exactly sure what kind of info you are looking for.

Posted on Mar 08, 2011

  • 2 Answers

SOURCE: I have a Brady ID PAL label maker, I was printing

Hello, this is a response from Brady's technical support team. Please try this:
The three contact pins in the printer are not making contact with the smart cell computer chip (the shiny silver pad at the bottom of each cartridge). The occurs after the printer is dropped or after shoving
cartridges in at an angle.


To remedy, remove the cartridge and look at the bottom of the cartridge opening (just above the Power button). Take tweezers or needle nose pliers and pull slightly on the pins (outward, and towards you). Please double-click and View the file below for a picture of the pins. Once these metal contacts are out far enough to make contact with the smart cell (computer chip) on the label/ribbon cartridge, the printer will know that labels are loaded.

In addition to the Insert Labels error, contacts that get pushed in can result in two other issues:
One, the printer will only print if the cartridge is pushed down
(which makes the smart cell touch the contacts).
Two, if one or two, but not all three, contacts are not all the way out, the printer may only print on half of the labels (because it is only reading some of the silver bars on the cartridge's computer chip, and narrow media activates only one or two bars, where as wide
media activates all three).

We'd be happy to help you directly if needed. Brady Technical Support is at 1-800-643-8766 ortech_support@bradycorp.com. Please leave your name, and phone number or email address, if you are unable to speak to someone. Our Technical Support business hours are Monday through Friday, 6:30am to 6:30pm US Central Time.



Hope this helps you!

Posted on Jun 15, 2011

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