Question about LG enV VX9900 Cellular Phone
How can i safely remove the top cover?
Well the reason that they stop qorking is because when you open your phone up all the way, it tears something in your phone. to get it to work. hold down the okay button. open the phone while you are still holding the okay button, then close it back and release the okay button. it is not a permenant fix but it works for a little while :)
Posted on Aug 09, 2009
Hold the volume rocker down and click the * key a couple times. I did it by accident and it worked. It might just be my luck but my phone had the ok button and the bottom row of button broken for 2 months and this some how fixed it.
Posted on Sep 03, 2009
My ok button, * and 0 weren't working. but i tried the one piece of advice on here and it worked.
simply hold down okay, open the phone, keep holding down ok and then close the phone. ok, * and 0 should work. you might to keep doing it but it does work
Posted on Aug 11, 2009
My buttons: OK, *, 0, and # do not work intermittently.
There is no real solution to this problem. Return your phone and get a new one.
Alternatively, there sort of is a workaround: If you hold a key that does not work, then press a working button (while still holding the broken key), it will act as if the two keys were pressed. For example, if you want to use the broken OK key: hold OK then tap 2 and it will think you pressed OK then 2. There is no way to work around having to press an extra key.
Posted on May 23, 2009
What you do is... gently open the phone halfway. then, try the ok buttons. after this,since it wont work you ever so gracefully loft it into the nearest verizon salesmans head! lol
Posted on Feb 02, 2010
Okay! i agree with the person that said to press their knuckle into it! lol... i was reading these.. and i read that one.. and i was like.. wow.. you have got to be kidding me. but i tried it.. and it WORKED! (:
Posted on Jun 15, 2009
Ok take the pgone put your knuckle on the ok button until it work !!!!!!!!!!!!!!!!!!!!!!!
Posted on Jun 03, 2009
You cant. all env2s front buttons will break. mine did!
Posted on Jan 22, 2009
You don't want to remove the front cover, if the front keys aren't working, than you should bring it to your nearest Verizon Wireless store. If you are able to push them but they don't respond, than it's a hardware problem and they will send you a replacement only if you purchased the phone within less than 1 year. If the buttons cannot be pushed down, than you might have spilled something on it, but take it to the Verizon store to see what they can do. Much better than you taking it apart then no longer being able to use it.
Posted on Jul 07, 2009
I had the same problem with the okay button. But all you have to do is press the okay button down as hard as you can, because its on "sticky key" and then it will work.
Posted on Aug 09, 2009
Every Env2 I have had has had the same problem, except my phone is older than one year at this point so I can no longer exchange it. The OK, up, 4,5,6,7,8,9,0,*, and # keys do not work, nor did any of the above tips work.
Posted on Nov 04, 2009
My env2 is doing the same thing. on my first phone the 789 and send button stopped working. then i got a new one; the same one kind; and the same buttons wont work. and also it keeps shutting its self off. and there is NO way im getting the same phone again bc its guunna do the exact same thing.
Posted on Jul 06, 2009
I tried ALL of the strategies listed above and none of them worked! My OK,*,0,#,7,8,9,4,5,6,up, and SEND buttons don't work, so I can't use my phone like at all from the front. I got this phone about 4 months ago. This shouldn't be happening to a phone this new! I am definitely not getting this phone again...
Posted on Nov 17, 2009
There is no resolving this issue. Removing the battery and inserting it again doesn't work. You just have to hope you have insurance on the phone or its not up and get a new one. Good luck to everyone with this issue!
Posted on May 01, 2009
I have the same exact problem ..D:
i've gone through 4 different ones, all with the same issue.
they said no one ever complained of it and i was likeeee
"*********, verizon! bull ******* ****!"
Posted on Nov 07, 2009
I have been having this problem as well! Also, my internal screen is just black all the time now. It used to just flash every second while the phone was flipped open, then it just completely shut off and now its always black. This is a problem on lg's side, i didnt do anything to the phone.
i also have this problem with the front buttons. the OK, 0, # buttons dont work. thats ******* bs
Posted on Aug 27, 2009
My env2 did the exact same thing the OK button on the front doesn't work and neither does the *, 0, or #. If this is happening to more then one env2, verizon people should give us new phones! Since it's obviously not our fault! Oh and I also tried the knuckle thing, it worked for a second and then it stopped again!
Posted on Jun 16, 2009
I have been having this problem as well! Also, my internal screen is
just black all the time now. It used to just flash every second while
the phone was flipped open, then it just completely shut off and now
its always black. This is a problem on lg's side, i didnt do anything
to the phone.
i also have this problem with the front buttons. the OK, 0, # buttons dont work. thats ******* ********. combined with the screen problem, i cant answer or receive texts half the time! im gonna be taking it to verizon in a couple days to get a replacement. i just tried the "holding OK and opening and closing the phone" method and that worked. thanks
Posted on Aug 27, 2009
The volume rocker down while tapping the * button worked! thank you! so mad this this phone is giving so many people trouble, HELLO verizon...
Posted on Sep 22, 2009
Same thing happened to my phone. Asked friends and same thing happened to them. The problem started when the OK button did not work. Then, it spread to SEND and the bottom 2 rows. =/
Posted on Jun 06, 2010
I've also had the issue of the *, 0, # and OK buttons not working. None of the other solutions seemed to work. I found what has worked is if you apply a decent amount of pressure to the bottom row ( *,0,# ) it will allow all 4 buttons to be used. However once you open the phone and close it you will have to reapply this fix. A bit annoying, but dealable.
Posted on Sep 24, 2009
What worked for me in the beginning is repeatedly pressing whatever button isnt working. But after awhile not even this works.
Posted on Dec 31, 2010
I wish I knew how to solve this problem, Because my okay *0# buttons aren't working. And sometimes my phone will randomly turn off, And sometimes I can't hear anything on speaker phone. And my moms not doing anything about it cuz she's like "I could just let you use a crappy phone without a keyboard"
Posted on Nov 08, 2009
The one about holding the ok button down while you open the phone works **** you have to do it every time you want to use the ok button
Posted on Dec 13, 2009
Tips for a great answer:
Nov 02, 2011 | Verizon Communications enV2 Cellular Phone
Nov 06, 2009 | Cell Phones
Sep 02, 2009 | Verizon Communications enV2 Cellular Phone
Jun 06, 2009 | LG enV VX9900 Cellular Phone
May 31, 2009 | LG enV VX9900 Cellular Phone
Mar 09, 2009 | Verizon Communications enV2 Cellular Phone
15,809 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: