Question about Motorola Mobility RAZR V3c Cellular Phone

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Frozen ''hellomoto'' screen on Razor V3c when turning on phone

Every time I turn on my phone the "Hellomoto" screen stays on and flashes white for a second only to return to the "Hellomoto" screen again.

The only way I can turn it off is by taking the battery out.

If I close the phone the outside screen is lit but blank.

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  • Anonymous Dec 20, 2008

    when i turn my phone on...the screen doesnt evev show up it just turns black aand u can call people but you dont know who is calling ? texting you and YOU CANT EVEN READ THE TEXTS

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  • 199 Answers

Your firmware is corrupt, the only way to revive your phone is re flashing it.Its hard to do, and by doing it wrong may damage your phone. To safely retrieve your phone is let the experts do it or go to a near cell repair shop and let them help you out,

if you want to do it your self, try this

first you need is a RSD lite program or flash and back-up to flash or reformat your Motorola,

to enter the bootloader

hold * then the # then power button, your phone will boot to bootloader, and you will see there the flash program of your phone,

start the program rsd lite or flash and backup
then connect it to your computer VIA usb, automatically the program will detect your phone,

i prefer that you first buck up your firmware by using F&B (Flash and backup) then use RSD lite to flash your Motorola,

RSD lite its much easier to use than F&B, but for safety backup first your firmware,

gudluck

Posted on Nov 25, 2008

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  • 6 Answers

SOURCE: Frozen ''hellomoto'' screen on Razor V3c when turning on phone

You have a couple of options:
Take it to a motorola repairer or try to update the firmware on your phone. As you cant get it to go past the Hellomoto screen a hard reset would not possible.

Posted on Apr 05, 2009

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