Question about Verizon Communications enV2 Cellular Phone

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Env2 flip screen (the keyboard screen) blacked out, but...

The screen that you flip up in the enV2 blacked out this morning. I've only had it since August 2008 and haven't dropped it once on hard/rough surfaces (dropping my phone on beds and carpet don't count, I don't think.) The front screen works fine, and did not black out. The sound works fine, and I assume that all other functions are fine.

Help please?

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  • 19 more comments 
  • gem-labrilla Nov 25, 2008

    my phone was working fine! i picked it up to text and the screen was blank! i was so damn mad! so for about 2 months now i have had a blank screen unable to recieve txt's or send or see my pics. unable to txt with the phn open. and unable to change my ringtones that atre driving me nuts!!!

    this phone was a Great dissapointment!!

  • shaaakeiitup Nov 29, 2008

    the flipped open screen of my phone completely blanked out too. sometimes there are weird lines or dots that will come across it, but clearly something is wrong. i can text and get texts with the front screen but sometimes that screen will blank out too! charging it, taking the battery in and out, and turning it off and on do not work. help!

  • horseygirl21 Dec 22, 2008

    same EXACT thing happened to me. i didn't drop it, it didn't get wet...
    will they replace it??? i've had it for more than a month but less than a yr...


  • ewehrfp Dec 25, 2008

    My inner screen is black or twisted around my outer screen has pink lines pushed back...ive only had mine a day and its going nuts

  • voltraun Jan 26, 2009

    My env2 outside and inside screen blacked out, everything else works fine but the screens. I havnt dropped it and i just got it. Is there a way to fix it?

  • Anonymous Feb 17, 2009

    my env 2 started doing the same exact thing i turn it on and my screens black out.i can still here it ring...everything works fine but my screens and i dont know wat 2 do .....

  • Anonymous Feb 18, 2009

    i have the same problem!... but i did drop my phone so thts obviously how it broke but i wld like a way to fix it

  • Anonymous Mar 04, 2009

    My phone was fine until after my mom called. When I opened it the screen was black but the front screen worked and the sound was fine.

  • jordan869 Mar 12, 2009

    my top screen works fine but my text screen is so blacked out... i need help

  • jordan869 Mar 12, 2009

    my front screen works fine but the text pert doesnt and the sound works fine too. this is the second time it has done this to me for no reason and i took out the battery and still...NOTHING!!!!!! plzz answer this someone!!i love my env2 but it is so annoying!!

  • Anonymous Mar 13, 2009

    my phone and a friends have done the same i m bout fed up with verizon !

  • Anonymous Mar 20, 2009

    i have the same problem the sound and front work but not the flip screen! HELP ME!

  • miked423 Mar 20, 2009

    Inside screen black last night before bed. Still Black this morning. Man I miss my Samsung. going to VW store today 3/20/09. We'll see what they say and i had better f'in like it. Whew,sorry, I just imagine what they are going to say! >I 'll be back(that's fair warning-tehe)

  • Anonymous Mar 20, 2009

    The same thing happened to me just now an its working fine but the internal screen is blacked out. What do I do?
    Aly

  • Anonymous Mar 26, 2009

    Yes, I have the same exact problem. This has happened to me twice. I dropped it on a stone floor at my friend's house and the inside screen blacked out, while the outside screen worked just fine. I spent about ten minutes absolutely freaking out and texting every single one of my friends using the front screen and telling them I broke my phone. Then, it spontaneously decided to fix itself. This happened last Saturday. Then, today (Thursday) I dropped it in the locker rooms at school and it broke again. It has not fixed itself as of yet. Please help! I love my phone, but this really sucks! I'll be going to Verizon Wireless as soon as I can, but I'm not sure if the warranty covers this and if it doesn't, I know my parents aren't going to pay to get me a new one or get it fixed):

  • reagirl_04 Apr 04, 2009

    well... i fell on concrete with my friends one day and landed on my phone.. it hurt and the screen when u open it blanked out. this has happend 2 me be4 but it came back.. help me:{

  • Anonymous Apr 08, 2009

    My phone's front screen key buttons will not work. What do i do?



  • Anonymous Apr 25, 2009

    My inner screen is completely blacked out. and it sucks. What to do?

  • soullesswolf Apr 30, 2009

    same problem it was working then i dropped it on my tile floor then the screen blacked out

  • Anonymous May 08, 2009

    i have the samee problem.. i dropped mine today(thrusday) and it doesnt work. and i dont think my mom will get another one for me. i am fed up with the Env2! think im just gointo get a diffrent phone, but it you know how to fix the phone tell me in the mean time!

  • babigirlusa1 May 25, 2009

    I HAVE THE SAME PROBLEM! i'm thinking that the enV2 isn't that great of a phone. all my friends have the enV2 and they either have problems with the charger, the "ok" bottom on the outter keyboard, or they're inner screen is flashing. Me? i have all 3 problems and my parents won't buy me another 500$ phone. so.... WHAT TO DO?

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Walk outside with your phone in hand. with one hand, hold the phone firmly. with the other, grab a baseball bat. step out into your yard, or maybe the yard of a neighbor you don't like. throw the phone straight up in the air, then grab the bat handle firmly. swing away at that bad boy. fetch the phone and repeat the process if you are not fully satisfied with how your phone functions after one whack. hope this helps

Posted on Jul 01, 2010

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Well take out the battery and put it back in or take it to a verizon store!

Posted on Dec 16, 2008

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Its the wires in the prone that wear out and it doesnt matter ifu drop it or not (tho dropping it doesnt help) and once the wires in the hindges start to wear things like the front screen/buttons/inside screen stop working

Posted on May 03, 2010

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Well that happend to me too but i learned that if u get a text press ok until ur at the point u text u open it up it should work but for a while it would be a lil staticy lookin then it will clear up.make sure u dont drop it if it works.my cousin dropped mine when i fixed it but now in doesnt work at all any other answers?

Posted on Aug 28, 2009

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I have just had the same problem....a couple weeks ago i have dropped my phone n then inside screen blacked out and bout 3 days later it wuz fixed...now i dropped it again..but wat i dont get is that the: outside screen, the outside keyboard, the inner keyboard, and camera work but not the inner screen ughhh......do yu think it will be fixedd or not?

Posted on May 02, 2010

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It is the wiring in the hinges of the phone. Call it built in obsolescence. Companies se to provide the verizon store with parts, but seem to have more value for your money that servicing the consumer. Im sure you could fix the phone hinge if you are persistent. P2TP

Posted on Jun 05, 2010

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I dropped it on my friends diving board on her pool. I saw it fly up in the air. I've done it before but nothing happened. But since i drop it a lot, apparentally it just wanted to this time

Posted on Apr 20, 2010

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1 Answer

I have a env2. the outside screen is just showing white. the inside screen is black. everyting lights up n plays sound just fine. just the screens are not working. no water damage. what is wrong with it?


Hello,

The problem with your phone is just flex problem, the flex on the screen of your phone is weak or worn out, this is a common problem among slide or flip phone.

What you need to do is to replace the flex on the screen of your phone, you can get this done by going to any local phone repairer within your vicinity to help get it fix or replace.

Once the flex is replace, your phone display problem is solve and the screen will start displaying.

Take care.

Aug 12, 2010 | Cell Phones

1 Answer

I dropped my env2 cant see anything phone still recieves messages


Hello,

The problem with your phone is just flex problem, the flex on the screen of your phone is weak or worn out, this is a common problem among slide or flip phone.

What you need to do is to replace the flex on the screen of your phone, you can get this done by going to any local phone repairer within your vicinity to help get it fix or replace.

Once the flex is replace, your phone display problem is solve and the screen will start displaying.

Take care.

Jul 27, 2010 | Cell Phones

1 Answer

My env2 screens arent workingg!!://


smoke sum weed an be happy

Dec 05, 2009 | Cell Phones

1 Answer

Inner Screen doesn't work on env2


it will be demaged.
contact repair centre because the upper layer can be replaced with less expence.
but do the same in your presence.

Jul 26, 2009 | Verizon Communications enV2 Cellular Phone

2 Answers

My env2 is like broken.


the black screen with the rainbow is a clear indicator that you've cracked the internal screen.
Not fixable unless you replace the screen.

Jul 24, 2009 | Verizon Communications enV2 Cellular Phone

1 Answer

Dropped, now inside of env2 is blank


You phone screen is cracked and you need to get it replaced...it wont be too expensive so relax

Jul 08, 2009 | Verizon Communications enV2 Cellular Phone

2 Answers

Env2 inner and outer screen do not work


just take it to the verizon store and they should replace it, water damage is very serious and messes everything up as you can see

Jun 19, 2009 | Verizon Communications enV2 Cellular Phone

2 Answers

I dropped my env2 and now the screens are black but the buttons light up help and no i DO NOT WANNT TO BRING IT TO THE STORE


there's nothing you can do i had the same problem and ended up getting a replacement. and ive dropped my new one plenty of times but it is working great

Jun 15, 2009 | Verizon Communications enV2 Cellular Phone

2 Answers

I dropped my env2 phone, today and the whole inner screen went black. I want to fix it but how?


i had the same problem i dropped my env2 and the inner screen went black. i tried 2 fix it but just ended up getting a new phone. you can try 2 live on the outside screen or i was able 2 bend the screen and get it to work for a while. i hope i was helpful

Jun 05, 2009 | Verizon Communications enV2 Cellular Phone

1 Answer

The env2 is a great dissapointmant


You will have a one year warranty so you can get if fixed for free.The problem is Your display is dead! Both the panel and the LCd screen. I advice that you pressure them for a replacement since its the 3rd time. Either ways you can get it fixed/replaced for free.

Good luck,
Sai.

Mar 12, 2009 | Verizon Communications enV2 Cellular Phone

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