Question about Janome Memory Craft 9000 Computerized Sewing Machine

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Bobbin winding message

Me again
My husband got the machine back together, the janome memorycraft 8000, but the screen says bobbin winding, The bobbin winder is not in winding position but the machine is convinced that it is, Of course i cant sew with it like that. Do you know what causes this and how to fix it?
Thank you,
Gail Collins

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  • 323 Answers

Under the top cover, on the right hand side where the bobbin winder is, there is a small switch which is activated when the bobbin is being wound. You will need to remove the cover and reposition the switch (it's located towards the front of the machine) to make it work properly.
sewman7

Posted on Nov 25, 2008

  • rwbeard Apr 18, 2011

    How do you remove the cover? I have the same problem after taking my machine in to be serviced.

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Posted on Jan 02, 2017

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1 Answer

Bobbin winder is engaged and shows up on screen correctly, but sewing mode is still engaged and bobbin winding keeps stopping.


check the drive knob on the end of the machine
it should be loose when winding a bobbin
if it is tight or seized then that will drive the needle

Sep 20, 2015 | Janome Sewing Machines

1 Answer

Bobbin not winding tightly


Consult your owner's manual. Possibly, you are not threading the bobbin winder correctly. The thread does go through a tensioner somewhere along the way that creates tension on the thread.
Janome MEMORY CRAFT 9700 Instruction Book Threading For Bobbin Winding
Or perhaps the tensioner is not working properly.

If neither is problem, then you can always pick up a stand-alone bobbin winder (Amazon, JoAnn's, etc) for ~$30. One brand is called Sidewinder. These bobbin winders are marvelous because you can wind bobbins without unthreading your machine. It also saves wear and tear on your machine.

Or take your machine for service.

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Mar 28, 2012 | Janome Memorycraft 9700 Computerized...

1 Answer

My footup and footdown button is stuck and I keep getting an E1 error on the screen. Do I need to take it in for repair or is there something I can do to fix it? Machine will not sew because of the error...


Turn the machine off first and unplug.

If you've got a manual, look up the page for trouble shooting, this error message may be listed iwth a solution. I'd also suggest that you remove and clean out the bobbin holder. This is the little black piece you put the bobbin into. It has possibly dislodged if you've had a jam up. You will need to unscrew the two screws holding the needle plate down, take out the needle and pressure foot to give yourself some room too. Put the bobbin holder back into position lining up the red markings on the holder and the stopper, your manual should show images of this.
tally_girl_55.jpg

Once its all back together, turn on and hopefully it will reset to normal mode.
If you've done all this and the error message won't stop showing, then yes, you'll need to take it in for a service.

Jul 20, 2011 | Janome Memorycraft 6500P Computerized...

1 Answer

Janome 6500 Memory Craft Prosfessional is my machine. I had it serviced in auckland last year through the Thames Janome shop as the Thames repairer could not fix it. Needed a new shuttle anyway. Anyway my...


You need to ask Janome these questions, rather than Fixya I think. The plastic bobbin in the plastic bobbin holder does make a little bit of noise but I don't find it problematic.
Janome New Zealand Limited reader.gif Unit 5, 325 Ti Rakau Drive, East Tamaki, Auckland, New Zealand
TEL. +64-9-265-0250
FAX. +64-9-265-0251 black.gif E-mail
Web-site black.gif shannon@janome.co.nz
www.janome.co.nz

Providing you are using "Janome" plastic bobbins and are putting them in rotating the right way, as per the little image on the clear cover, there is no reason that the thread cutter should be dislodging the bobbin. When I use the thread cutter, my bobbin turns as thread is drawn off it, but it doesn't move upwards.

Sounds like you have already replaced the black plastic bobbin holder, is that what you mean by "Shuttle"??

My 6500 has had 2 replacement bobbin holders as I keep striking it with the needle during jam ups, which caused plastic burrs on it. On the last service the technician added a little piece that is a janome "after sale replacement" part. It is slightly longer than the standard part, and is a little metal bit on the left hand side of the rotary hook area which seems to be working at holding the bobbin holder in place better. Haven't had a big jam up since he fitted it. But before this, I would dislodge the bobbin holder with a small jam, and then it would just jam and jam until I removed the needle plate with the screwdriver, removed the bobbin and bobbin holder, cleaned out all the thread fragments, then replaced the bobbin holder back into the correct position lining up the two red arrows. Then replaced the needle plate and rethreaded. I learnt to modify my sewing expectations and not try to sew really thick seams as this will just dislodge the bobbin holder again. Jeans hems were always my problem seam, I use a "Seam Jumper" now to handle going from thin to thick seam, and so far, so good.

So I would suggest you ring Janome in Akld and talk to their technical advisor a bit, describing your problem. They may suggest sending it to them for a check out to establish what is going wrong.

If you have trouble describing the issue to then you could always film it with a digital camera and send the file to them.

My only other thought is how you wind the bobbins. It is really important to wind the bobbin smoothly and evenly top and bottom, my 6500 will wind all in the middle if I let it just run, so I always wind carefully and give the thread a nudge with my fingertip to ensure it fills evening top, middle and bottom. But it sounds like you are an experienced sewer and know this already.

I'd say ring Janome and have a chat, I find if you keep your approach friendly and neutral rather than "I've never got on with this machine" that you may get some help from them at resolving this issue.

Jun 27, 2011 | Janome Memorycraft 6500P Computerized...

1 Answer

What type of bobbin should I use in my Memorycraft 4000.. Plastic or metal..I have been using metal, is this ok?


You should be using plastic bobbins for the MC4000, see: http://content.janome.com/index.cfm/Machines/Accessories/All/Bobbin_-_Plastic . Usually the machine comes with a handful of the correct size and type bobbins. Using the wrong bobbin could result in the needle hitting the bobbin and damage may occur. (Broken needles are the most likely possibility; damage to the bobbin case or timing could occur and would require the machine be serviced.)

When you buy more bobbins, make sure that they are labeled for Janome or a machine that takes the same size bobbin. See this site for a list of machines that also take this size bobbin: http://www.sewingmachinesplus.com/102261103%20-20pk.php

I hope this helps.

Cindy Wells

Mar 01, 2011 | Janome Memory Craft 4000 Sewing Machine

1 Answer

I am having problems winding the bobbin as it will not stop when full and it is very uneven. I have just had it serviced. Ann


Double check you are threading correctly for bobbin winding. It should wind neatly till it can't turn, and then you stop winding; at least this is how it works on the 8000. Perhaps there is some thread blocking the thread guide for the bobbin winding

Oct 09, 2010 | Janome Memory Craft 9000 Computerized...

2 Answers

Display will only show "Bobbin Winding"


Presumably you have turned the machine off, and then back on again to, in effect, reboot the machine's computer?
The only other suggestion I can think of, is to ensure that the bobbin winding post is FULLY to the left when you want to sew.
It may be worth looking around the bottom of the winding post to see if there is any build-up of thread (or other stuff) that is preventing the post going to the fully-left position.

Apr 09, 2009 | Janome Memory Craft 9000 Computerized...

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