Question about Onkyo Audio & Video Receivers

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I have a onkyo HT-S7100. and when im watching my hd tv. i only hear sound out of the side, rear, and center speaker. not the center or the sub woofer. what do i do?

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Hello you need to check if subwoofer is working also make a test ..testing the outputs for subwoofer,dont forget to view a program using high bass and pay attention if it works........saludos

Posted on Nov 25, 2008

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Your sound might not be working because the HDMI and optical audio inputs might not be working.

I made the mistake of buying the Onkyo HT-560 and in less than two years all of the HDMI video inputs started intermittently breaking. Sometimes when you selected the channel both the image and the sound would not come though.

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Stay away from Onkyo in the future! I know I will.

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The manual is available at retrevo.com.

If you don't have the center and sub defined in the Onkyo they will never work. See page 20.

If that is all set and you still have problems...

To prove the center speaker works, connect it to one of the front channels.

To prove the sub works, connect it via RCA cable(s) to the Tape Out and play something containing deep bass. You should see it come out of standby and hear something, albeit only the deep bass.

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Steve,
I would forget the TV for now. I would use another input source to confirm where the problem is. I would hook up a CD or DVD player to it and check that the speakers are working as they should. If they do work, you may have a bad cable from the TV. Or the new TV is not set for surround sound. It may be as simple as selecting the proper decoder from the TV menu.

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