Printer will only pull the paper in from one side.
My Lexmark 2300 just started pulling the paper in from just the right side. The left side does not pull, so it just wads the paper up on the right side and then stops. I have tried everything in the troubleshooting page, but it does not stop this. Can you help?
Re: Printer will only pull the paper in from one side.
Usually this problem happens if there is something wrong with paper feed rollers which is inside the printer .
But to fix teh problem you can try this ---
take out ink cartridges, all the cables, power adapter (black rectangular box at the back) and papers from the paper feeder . Then take the printer in your hands, keep it like upside down and shake it for a while .Then keep it back in its position
Afetr 10-15 mins , install cartridges, cables, power adapter and just 1 sheet of paper on the printer . try to print somethg if still it dows same thg then it means that This is a time to buy a new printer on this christmas !!
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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Maybe you somehow detached the encoder strip when removing the paper. First, before you put your hands inside the printer, unplug the power chord from your printer. This is important. Then open up the lid and locate the horizontal metal bar. Right above this there should be a semi-transparent plastic strip attached in the right and left side of your printer. If you see this, try moving it with your finger. If its properly attached, it should bounce back to it's original position. If it's loose, try to attach it to the right/left side again. If you can't find it, it probably fell off and is jammed inside the printer somewhere.
If the encoder strip looks OK, your carrier might have jammed in the left side of your printer. Keep the power chord unplugged. See if you can unjam the carrier by pulling it along the metal rod. If should be fairly easy to move back and forth, so you'll know if it's stuck. If you can't loosen it, your printer is probably damaged beyond repair. Check if you have warranty on it.
1. Turn the printer off and open the access cover. 2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.) 3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.) 4. Watch the paper as it feeds through and try to determine where the jam is occurring. 5. Check to see if all the rollers are turning.
If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6. If not, there is probably a feed motor or a gear problem and the printer may require service. 6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. 7. Turn the printer off. 8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers. 9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.