Question about Maytag Neptune MAH5500B Front Load Washer

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Mah9700awm shows error code e3 in the display at the time of what should be the first spin and then it keeps doing it and never completes the wash cycle...we have to stand there and continue to turn the machine on and off and hit the spin cycle until the machine decides to spin it out...help

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I get a code E3 in the middle of the wash cycle and the machine stops working. Please help us figure out what it needs to be repaired.

Posted on Jun 27, 2011

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E3 code as per the service manual states;


Machine control
is attempting to
drive the motor
but is not seeing
any tach
response. Visual
check shows
motor is not
moving. (Locked,
Hall Sensor fault


a locked hall sensor generally requires replacing the sensor, however on the p[art breakdown for this unit it is listed as part of the motor assy and even that is not clear enough to give you a definitive answer, it lists for over $200 so im not even comfortable telling you " just replace the motor without first running though moore diagnostic tests first.although placement of the tech document is also unclear to me, there is one located within the machine , usually taped to inside wall( for tech to read and daig), pretty descriptive as to how to test certain components.oretty hard ti walk you through step-by-step on this forum.sorry cant be of more help then this

Posted on Nov 25, 2008

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Posted on Jan 02, 2017

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Thank you for your post, friend!

I understand that your Electrolux washer is displaying an "E3" error code while it is spinning. However, it appears "E3" is an invalid error code. It is possible that the error code is missing characters? I suggest resetting your washer. You can do this by flipping the household circuit breaker for roughly ten minutes. If resetting the power does not correct the issue, and your washer continues to display "E3" I would recommend contacting a professional to come and properly diagnose your appliance. -Matt

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Why is it that during a wash cycle the code symbol: e3 apears on my maytag model #mah9700awm


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1 Answer

E3 and be error on maytag washer


E3 error code is indicating that the motor should be running but the hall sensor for the motor is not sensing the turning of the motor.

If the error code comes up all the time as soon as you press the power on button, then it means your control board is bad and reading incorrectly. If it only happens during a cycle, then you need a new motor unfortunately.

Note - You could disconnect the power supply for few minutes, say 15 minutes and see if that resets the control board and solve the problem unless follow what was mentioned above.

For replacement instructions you can download this repair manual for your front load and follow the steps given in the manual and here the search parts.

Hope helps.


May 17, 2011 | Maytag MAH9700AWM Neptune Front Load...

1 Answer

Code LL flashing. Will not complete a cycle.


The LL error code is not documented very well.

Can you tell me what point of the Wash Cycle the Cycle Status LED is in when you error out with the LL error code?

I believe it will be in the Spin Cycle of the wash cycle.

You could try a Quick Spin test and see if the wash basket will spin up to 850 RPM with no laundry in the Wash Basket. See Page 14 of the Service Manual and see if the Wash Basket will spin up to 850 RPM.

You could also check the TDS for proper range of motion using the SM or this typed out process.
Tub Displacement Sensor Diagnostics check.
It is possible the Tub Displacement Sensor may have failed try this check which is in the Troubleshooting guide stored in your washer console or refer to the SM.

a. Enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”

b. Press the Super Wash key display reads “in”…something like that.

c. Press Delicates the Display will show “UC” (Unbalance Closed).

d. Push tub to the back right corner of the machine the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).

e. Press Hand Wash.

f. Pull tub to the front left corner while pushing the tub down the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).

If you fail this test it would be time to remove the machine front cover check if the TDS sensor has fallen of its mounting position between the Tub and the washer frame.

Jul 11, 2010 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

E3 code error.


“E3” code – Machine control is attempting to drive the motor but is not seeing any tach response. Visual Check shows motor is not moving. (Locked or Hall Sensor fault.)
Possible causes of ‘E3’ codes: 1. Spin drum stuck – Verify that the spinner moves freely to eliminate this cause. 2. Hall Sensor fails or is loose – When the Hall Sensor fails or becomes dislodged, the control doesn't recognize that the motor is spinning and shuts down. The result will likely be an “E3” code in the worst case, or “SUdS” if it is only getting a partial rpm reading. Check wire harness connector(s) to motor.
Hall Sensor – PCB that is located on the back of the motor that senses motor rpm. It is not a separate part, but rather an integral part of the motor.

Sep 20, 2009 | Maytag MAH2400A Front Load Washer

1 Answer

We are getting error code E3. What does this mean


Looks like you have either a stuck drum (does not spin) or an electrical fault that make the washer think the drum is not moving.

From a 2006 Technical Bulletin:

E3: Machine control is attempting to drive the motor but is not seeing any tach response. Visual Check shows motor is not moving. (Locked or Hall Sensor fault.)

Specifically, it could be:

1. Spin drum stuck – Verify that the spinner moves freely to eliminate this cause.
2. Hall Sensor (integral part of motor) fails or is loose – When the Hall Sensor fails or becomes dislodged, the control doesn't recognize that the motor is spinning and shuts down. The result will likely be an “E3” code in the worst case, or “SUdS” if it is only getting a partial rpm reading. Check wire harness connector(s) to motor.

Unless you are really overloading your machine you likely have an electrical fault, or a failure in the drive train--especially if the problem is intermittent. Probably time to call in a technician.

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1 Answer

Frontload washer will not complete a load..shows E3 on display


e3 is a motor sensor not reading the motor properly un plug the unit for 5min and try it that will clear it but you may need a new sensor check the connectors at the motor sensor

Nov 24, 2008 | Maytag Neptune MAH5500B Front Load Washer

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