I just wanted to thank you for all your help in solving my internet problem. I spent hours - if not days - trying to get the internet to both my laptop and desktop and was about to give up on the idea of having wireless internet in my house. But thanks to you I can happily say that I am writing this email from the comfort of my living room. Again thanks for you help and thanks to all the fine people at FixYa.com
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It should work with the Vonage hooked into the WAN port of the modem, then the router plugged into the router. I had same issue with a Belkin router.
Vonage Customer Service will help you at all hours:
24 hours a day, 7 days a week
If you are calling to speak to our technical support team, please make sure you are near the Vonage phone adapter you are calling about and at the location where you intend to use your Vonage service.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Thanks, Joe
If you disconnect the desktop from the modem, were you able to get an Internet connection in your laptop?
In order to get Internet connectivity on your desktop at the same time with the laptop, then the desktop needs to be connected to the router. It should be connected to one of the Ethernet ports at the back of the router. Since, your desktop doesn't have an Ethernet port, then you need to connect a USB to Ethernet adapter to your desktop. Then from that adapter, you will connect to it an Ethernet cable going to the router.
You may check the following models:
Belkin Gigabit USB 2.0 Network Adapter(F5D5055)
There are other brands that offer USB to Ethernet adapters that you can check.
Let's check the IP address of the laptop. You said that it is connected to the wireless network "linksys". Go back to Control Panel>Network connections. Right click on wireless network connection then click Status. Then, click on Support tab and tell me the IP address you have in there. Click details to get the DNS server addresses.
Let me know these information. You are right, there could be proxy servers enabled in the browser that's preventing you to open a website. What version of IE are you using?
On your IE browser, click TOOLS>INTERNET OPTIONS>CONNECTIONS. From Connections tab, click on LAN Settings. Make sure that there is nothing enabled or check on that window. Then click ok.
Go to Security tab. Then click Custom Level. Look for the option "Reset Custom Settings to" which you will find somewhere at the bottom of the page. Set the custom settings to medium-low. If there is no option for medium-low, then select the lowest option. Click ok all the way out and try launching IE again.
Do a ping also to a certain website and tell me if you'll be able to get responses from that site. Open up command prompt. START>RUN>CMD. Then on the cursor, type ping yahoo.com then press enter. Take note of the ping statistics.
If you have Internet Security firewall enabled in the laptop, turn it off. It can cause a conflict with your router's built in firewall.