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Microwave not working

Our GE Spacemaker Microwave model JVM1650 will only run for a couple seconds after you press start or and express key. It shuts down , lights up all the characters in the display, then displays the GE welcome , then displays the set clock. the unit is about 3 years old.The fan comes on It does not seem to run long enough to heat up and shut down due to heat build up. Is there a reset switch? Any suggestions??

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  • tweiss002 Jan 03, 2009

    2nd time microwave stopped working..1st time when I cleaned oven and this time when I used broiler..Had tech come out for 150.00$ to reset switch? can you tell me how to do it myself?

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  • Microwave Ovens Master
  • 8,865 Answers

Sadly, we hear of this over and over.

This is due to a defective or loose magnetron causing electrical interference and disruption in the control circuit board.

If your magnetron was recently replaced, it may have loose mounting nuts or bolts or maybe the wire mesh RF gasket was not installed or got pinched.

It may also need a new high-voltage diode and stirrer, and the cavity may be affected.

Details are in their bulletin here. Even if your model is not on the list, the same problem can occur, requiring a kit.

If it's within the magnetron portion of the warranty (usually 5-9 years) but out of the original full warranty (usually 1 year), then your manufacturer will cover the part cost, but not the cost to visit you or the labor charge to do the work.

They may send you a replacement magnetron. GE Customer Service is here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Nov 25, 2008

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