Question about Creative Labs Zen Touch MP3 Player

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"No device found"

Hi all, I have recently bought a cd player/tape deck combo with a USB 2 port for "docking" my Creative mp3 player.When hooked up the system says no device found.I can however hook up my daughter's cheap little $20 mp3 player with no problems Helpppppppppppppppppppppppp I have tried resetting my mp3 player but same problem.I suspect a firmware issue

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I have the same problem and was informed by a tech at Kenwood elec. that the mp3 player has to be put in "mass storage class mode". Can anyone tell me how to do this.

Posted on May 06, 2007

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Posted on Jan 02, 2017

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1 Answer

Creative zen is no longer recognized by computer, cannot charge


You need to isolate the problem first before downloading and flashing the firmware of it. Try connecting the Creative into different USB ports of the computer, try different computer or try different USB cable first. Then if you get the same problem after trying those things, then you may refer to the link below and download the firmware:

http://drivers.softpedia.com/get/FIRMWARE/Creative/Creative-ZEN-Firmware-12101e-For-Europe-Only.shtml

But I would suggest to contact the manufacturer for flashing the firmware.

Best Regards,

Firesnake

Jul 15, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

My laptop is not recognising my Creative Zen touch MP3


Try this, i used this for my sansa, but the problem you are having is very similar.

Start - (right click)my computer - manage - device manager

It should be under "Other Devices" Right click - Update driver - Yes this time only - Install software automatically

Away you go, should recognize it as a portable device and install the drivers for it correctly.

May 31, 2009 | Creative Labs Zen Touch MP3 Player

2 Answers

Clarion DXZ385USB will not play from the usb input


It is not compatible. I had the same receiver and mp3 player. according to the Clarion website, an "ERROR 5" is the message for a compatibility problem. You probably got an "ERROR 2"(format problem) when you had the player plugged in and then cycled through the sources(that's how I received the error).

I have since bought an Ipod and the USB input works just fine. Clarion says the deck is MTP compatible, but it will not run a lot of MTP devices. Only Ipods and certain memory sticks. The Creative Zen Vision M is read as an MTP device when it it plugged into anything like a computer, Xbox 360, and the Clarion USB receivers. The Clarion units even attempt to read it as an MPT device, but will not play. It is not an issue with the receiver or the MP3 files. The Creative Vision M is not a compatible device, sorry.

May 29, 2009 | Clarion DXZ385USB Car CD/ MP3 Player

2 Answers

My zen charges but doesn't dock


Try the Creative System Information program. It will scan for your Zen.

Jan 01, 2009 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Creative Zen: M Not Docking with computer!


I had the same problem. This worked for me on a Zen that is 2 years old: Go into the Control Panel on the start menu and select System. Then select Hardware and then Device Manager. You will see a list of all the devices on your pc. Now you should see your Zen about half way down the list. Highlight it and then at the top in the menu item Action select Uninstall. Windows will then uninstall your hardware. Unplug your Zen from the USB port, if you haven't already done so, and then plug it back in. Windows should then reinstall your device and you should be good to go.

Oct 14, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Windows xp will not detect creative zen vision w


There are many possible reasons:
1) USB port is not 2.0 - previous usb ports are too weak for anything but charging - go into hardware device manager and see if their is a yellow exclamation by the USB port
2) You have not downloaded the installation CD with key drivers - download the cd
3) windows is missing drivers - -go into the hardware device manager and see if there is a yellow exclamation mark by the mp3 player icon

Creative's website has an FAQ addressing the exact question you have asked

If all else fails,

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

-Tha mp3 Doctor

Jun 18, 2008 | Audio Players & Recorders

1 Answer

Creative zen mp3 connection problems


You might have Windows vista - this player is not compatible with it

If you have XP:
Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware.
Wizard.

Apr 07, 2008 | Creative Labs ZEN SLEEK MP3 Player

3 Answers

Cd/mp3/usb player


Hi, try holding down the play button for a few seconds until "USB" shows up on the little display - my sons ipod nano works when I plug in the ipods usb lead.

Jan 11, 2008 | Audio Players & Recorders

1 Answer

My sony VGN N220E does not detect external devices


Try reinstalling your usb ports.

1. goto desktop, right click on my computer and press manage.
2. goto the device manager, find the usb devices / ports.
3. Make sure you are useing a ps2 mouse / keyboard since if your mouse/keyboard is connected to usb they will stop working untill your pc is restarted and the devices are reinstalled.
4. Uninstall all usb devices.
5. after all usb devices are uninstalled reboot the pc.

If the problem is with your drivers ( your pc detects the mp3 player but no drivers found) Download the newest drivers for your product and operateing system from the vendors website.

Nov 30, 2007 | Computers & Internet

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