I have recently bought a cd player/tape deck combo with a USB 2 port for "docking" my Creative mp3 player.When hooked up the system says no device found.I can however hook up my daughter's cheap little $20 mp3 player with no problems
I have tried resetting my mp3 player but same problem.I suspect a firmware issue
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
You need to isolate the problem first before downloading and flashing the firmware of it. Try connecting the Creative into different USB ports of the computer, try different computer or try different USB cable first. Then if you get the same problem after trying those things, then you may refer to the link below and download the firmware:
I had the same problem. This worked for me on a Zen that is 2 years old: Go into the Control Panel on the start menu and select System. Then select Hardware and then Device Manager. You will see a list of all the devices on your pc. Now you should see your Zen about half way down the list. Highlight it and then at the top in the menu item Action select Uninstall. Windows will then uninstall your hardware. Unplug your Zen from the USB port, if you haven't already done so, and then plug it back in. Windows should then reinstall your device and you should be good to go.
There are many possible reasons: 1) USB port is not 2.0 - previous usb ports are too weak for anything but charging - go into hardware device manager and see if their is a yellow exclamation by the USB port 2) You have not downloaded the installation CD with key drivers - download the cd 3) windows is missing drivers - -go into the hardware device manager and see if there is a yellow exclamation mark by the mp3 player icon
Creative's website has an FAQ addressing the exact question you have asked
If all else fails,
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Go to Creative's website and get the native software for this device -
You might have Windows vista - this player is not compatible with it
If you have XP: Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware. Wizard.
ok... i found a fix... insert zen v plus install cd exit out of autorun for cd go to control panel click on system click on the hardware tab click on device manager click on portable devices right click on your USB device with the yellow warning sign go to properties when it tells you that the drivers arent installed... go to the browse button and select your zen v plus install disk hit ok and it will find the drivers that way...