Ifyou hear a noise from the lens when you try to take picture or During turnon/off time then it's a lens guide pin problem OR Somehow its jammed ordamaged. It's happens when the camera pressed or drop down during turn on modeor long time not use.This problem happens because of long time no using/ Dust or Lensguide pin damaged after drop down. If the lens guide pin damage then there isno chance for repairing . Only solution is replacing the lens.For the solution you need to follow the steps.1. Turn off the camera and remove the memory card and clean theexternal body of the camera and make sure in place of the lens there is no dustor damaged sign.2. Now turn on the camera without memory card & make sure thebattery are fully charged.3. If the lens not moving then give a little shake or thrust by hand( carefully very slow) and then wait for a moment. If no changes then turn onthe camera and give a little twist an anti clock side and leave for few second.It is risky ( Do it slowly at your own risk)4. If nothing change then reset the camera setting from the menuoption.After following all steps, if the camera does not start working thenyou need to visit service center for replacing the Lens or Repairing. Butbefore repairing ask service center the approx cost. if they told you toreplacing the lens then do not do that. Because a new lens & service chargecost you near about a new camera price. So best is buy a new camera. If youhave any more questions ask me I fell happy to answer your question. Thank you.
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