Question about HP Office Equipment & Supplies
My printer have an error (carriage jam) but there is nothing inside and cannot print and all the lights are on at the same time please help me with my printer thank you
Try to move the carriage manually left and right...will fix the issue.
Posted on Nov 24, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
Jul 11, 2015 | HP Officejet 4630 e-All-in-One Printer
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1 Switch off the printer and disconnect the power
supply. Allow any residual charge to fade away before putting your hands or
metal tools inside the chassis.
Step 2 Pin down the exact location of the jam. The
three hot spots for a jam are the paper tray, anywhere between the feed tray
and the print carriage, or between the print carriage and the output tray.
Step 3 Take off the front paper tray if the sheet got
stuck while it was still in the front area of the printer. If the sheet jammed
here, you should be able to see most of the paper.
Step 4 Pull on the sheet with both hands and steady
pressure. Do not tug as you might rip the paper, leaving a chunk of it deeper
in the machine.
Step 5 Open the back panel to reach paper jammed
between the feed tray area and the print carriage of the all-in-one printer.
Carefully remove the jammed paper from the machine.
Step 6 Use the carriage access door to reach a jam
further inside the all-in-one printer. You may need to move the print carriage
out of your way to clear the jam.
Step 7 Return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch
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