WHERE CAN I GET THE UNIT FIXED OR IS THAT POSSIBLE WHAT HAPPENS IS THE FACEPLATE IS MOTORIZED AND SOMEHOW STUCK BUT IF I TRY TO OPEN IT THE "MOTOR" CONTIUES TO RUN THE MODEL IS JVC KD-SH3899 PLEASE HELP
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I would try cleaning the connectors on the face plate with an pencil eraser and on the unit itself with a very fine sand paper. And make sure you get rid of any dust after cleaning before putting the face plate back on. Please leave me a good feedback. Thanks
OK I fixed it. One of the CD's had gotten stuck between trays in the loader. I pulled out a few CD's by forcing open the trays gently. However even after removing as many cd's as possible one was still stuck.
1. Remove screws holding cover plate on in back and sides.
2. Remove cover.
3. Lift face plate latches and lift over top of unit. Remove serial cables from face plate and place aside. Remove screws from back of CD tray unit and bend back metal tab with flathead screwdriver. Lift CD unit up on one side so you can get your fingers up inside underneath and push stuck cd towards tray openings. You can gently force top few trays out. You may need to shake unit so that stuck cd reaches open end. Pull out CD.
4. Replace faceplate and connect serial cables. Plug in power cord, power on unit and make sure trays will eject normally.
5. Put it all back together!
remove the to of the unit, then the two in the
actual cd player, pull out cd player, there will be two more
screws,these hold the faceplate assembly in place, remove them. This
will allow you to pull a small plastic hook down to let the face plate
slide out. then remove the face plate from it's holder, slide it out.
Remove the four screws on the back of the faceplate inside the there is a
very small piece of plastic that has a hole at one end and squared at
the other. This is the problem causing piece. I suggest super gluing
this piece where it attaches to the inside of the faceplate. This should
fix the problem.
I have the same problem. There's a little ribbon cable behind the contacts for the faceplate. It gets folded as the face plate motors in and out and eventually breaks like mine did. I'm fixing it tonight and then I will disable the motorization. Followed by NEVER BUYING A PIONEER AGAIN. I reccomend you do the same.
if you have already tried hitting the reset button you should first remove the faceplate and check the contacts on the main unit and the back of the faceplate. if they are dirty clean them (with power off) with contact cleaner or a small eraser. if your lucky that will fix the problem but most likely you have a bad ribbon cable. this cable attaches the faceplate contacts to the main unit and flexes as the face tilts. after time these cables get small cracks that may not be visible. you can usualy buy the part from a place like pacparts.com and replace it to solve your problem.
It's possible the flexible PCB (more of a cable, really) that connects the faceplate to the main unit has cracks in the conductors. This has been an issue with some of the older Kenwood HUs that have the MASK motorized faceplate. The flex-cable gets bent and pinched enough over the years that it eventually cracks the copper.
Its a good possibility that the turntable that the cd sits on is pushed down or up from where its suppose to be as if the laser cant focus on the disc the motor wont spin.There could also be a bad spindle motor as these do go bad or the motor driver ic is defective. see if you can somehow see the lens when the disc is inserted if you can see the lens moving up and down it is one of thoses problems I described are the cause, or worse case is a defective laser Pick-up assy. Good luck. good luck