Question about HP PSC 1510 All-In-One InkJet Printer

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Hpqthb08.exe and HPQDocViewer.exe error messages

HP C6180 all in one, running on XP Media ... Photosmart premier will not open and gives common language runtime debugging services error message hpqthb08.exe, and Document viewer will not open giving common language runtime debugging services error message HPQDocViewer.exe. Have been onto HP who said it could be a problem in the skins folders and directed me to a webpage - but it did not solve the problems ... any ideas? please I have the same problem. It just started recently. Upon startup an error message popup: hpqthb.08.exe - Application error. Application failed to initiate properly (0xc0000135). Click Ok to Terminate.

I have Windows XP and the HP PSC 1510 All-In-One printer. Haven't been to HP yet as it took three different people over many hours in chat trying to find out why I was getting another error message re; HP & PhotoGallery.

I have Norton Anit-Virus installed and have run all the Windows clean up programs in the list as I have had a lot of issues lately. This is just one of them.
Any help appreciated.
mickpick

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I INSTALLED NOD32 AND IT REQUIRES A LOT OF UPDATES, SINCE I LET WINDOWS XP INSTALL THEM AUTOMATICALLY I´M HAVING TROUBLE WITH MY SOFTWARE, WHICH BEFORE THOSE UPDATES I DIDN´T HAVE

Posted on Sep 01, 2009

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****, since you have been having many issues, I guess that your windows is corrupted.

The best way to proced is to install a clean copy of Windows, install all of services packs and updates and then install the HP software and test the printer.

I know this is a lot of work, but it probably will solve this and many other problem that you are experiencing.

good luck!

Posted on Dec 06, 2008

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2 Answers

HP Photosmart Premier starts up at each boot up.


You can remove it from your start up menu by clicking start>run and type msconfig and press enter. click the start up tab and find hpqthb08.exe and uncheck the box next to it then click apply on the bottom of the window. That should fixya! :)

Feb 19, 2012 | Office Equipment & Supplies

1 Answer

I am getting error message for win32 generic host data executor prevention


Here is my resolution to the error
SVCHOST.EXE GENERIC HOST PROCESS OR
DEP ERROR

IT DOES NOT INCLUDE
DISABLING WIA
OR
DISABLING DEP (which is a good security feature)


I have tried it on upto 3-4 computers with success and complete software functionality
*******************************************
Turn the All in One Off
Uninstall the whole of the HP software on the computer
Run a level 4 uninstall
Start --> Run -->X:\Util\CCC\Uninstall L1.bat
Start --> Run -->X:\Util\CCC\Uninstall L2.bat
Start --> Run -->X:\Util\CCC\Uninstall L3.bat
Start --> Run -->X:\Util\CCC\Uninstall L4.bat

Restart the computer
*******************************************
Check the computer on the restart
Check if you still get an SVCHOST.EXE GENERIC HOST PROCESS OR
DEP ERROR on restart


Start --> Run
Type in Msconfig
Click OK
Click Launch System Restore
Run System Restore
Create a Restore Point named Hp

Click Start --> Run
Type in Regedit
Click OK
Open Registry Editor
Scroll to the following Registry Key

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentV
ersion\Explorer\
RemoteComputer\NameSpace\2227A280-3AEA-1069-A2DE-08002B30309D

Right click on this Key Click Export
On the Export Registry Window which comes up
Type Hpprinter as the filename and save it on the desktop

Get back to the same Registry Key
Right Click the Key and Click Delete to remove the key


Restart the computer
THERE SHOULD BE NO DEP ERRORS THIS TIME

(IF you have any issues after deleting the above key <possibility is remote> restore the computer back to the Hp restore point)

*******************************************

Reinstall the Hp printer Wirelessly or on a wired network now the usual way


Once the software installation finishes
Verify functionality

*******************************************
NOW
Right-Click My Computer, then click Properties.

On the Advanced tab, under Performance, click Settings.

On the Data Execution Prevention tab

Click Turn on DEP for all programs and services except those I select to select the OptOut policy, and then click Add to add the following programs

Create an exception in the DEP for the following programs by browsing to the correct location. The following list outlines the locations:


Hpcmpmgr.exe (x:\Program Files\HP\Hpcoretech\hpcmpmgr.exe)

HPwuSchd2.exe (x:\Program Files\HP\HP Software Update\hpwuSchd2.exe)

HP Digital Imaging Monitor (hpqtra08.exe) (x:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe)

HP Image Zone Fast Start (hpqthb08.exe) (x:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe)

Generic Host Process for Win32(svchost.exe)
(c:\windows\system32\svchost.exe)

Add all these files one by one by browsing to the locations

Click Apply and OK
Let the computer restart if prompted
******************************************

Its also at times needed to disable
from the Startup of the computer in Msconfig

Hpcmpmgr.exe
HPwuSchd2.exe
HP Digital Imaging Monitor (hpqtra08.exe)
HP Image Zone Fast Start (hpqthb08.exe)

The reason is the above mentioned exceptions to the Data Execution Prevention are loaded after the Startup loads and the DEP may try to shut them down at the startup itself and generate the errors
Unchecking the above files does not mean losing any functionality on the All in One all the features should work properly

******************************************

Jan 21, 2010 | Dell Inspiron 6000 Notebook

1 Answer

HP Photosmart C6183 All-in-One installation Fatal


Hi jadeja_mp

From a run box (click Start > type run in start search) type the following command:

msiexec /unregister

Press enter then open a new run box and type:

msiexec /register

Press enter

Try installing the printer software again. Does this help?

May 02, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Wireless vs USB connection


This is a known issue and Hp has released a patch.

I think the patch file is 10862.exe. But downloading the newest version of the driver from HP's site may now fix it now too.

Here is the link for the HP driver site.


Aug 06, 2008 | HP Photosmart C6180 All-In-One InkJet...

4 Answers

Can't scan from printer or computer


Close the Digital Imaging Monitor.
◄ Start or restart the services :
1. HP Cue Device Discovery.
2. HP Net Device Discovery.
3. HPQCS08.
◄ Run Digital Imaging Monitor.
◄ Wait for a Minute, if the configuration screen appears it is done else refresh the HP Cue Device Discovery
◄ Restart the Printer
◄ 99% chances of resolution and in the other cases a proper uninstall and reinstall is needed
************************************************************************
If the issue still remains then :;
Added the files to the firewall exception list
C:\program files\HP\digital imaging\bin\hpiscnapp.exe (version 10 software )
•C:\program files\HP\digital imaging\bin\hpqscnvw.exe (other than version 10 software
•C:\program files\HP\digital imaging\bin\hpqste08.exe
•C:\windows\system32\hpzipm12.exe
•C:\windows\system32\hpzinw12.exe
•C:\program files\HP\digital imaging\bin\hpqtra08.exe
•C:\program files\HP\digital imaging\bin\hpqthb08.exe
i. 68: dhcp client
ii. 80: web server
iii. 137:UDP Port 137 netbios-ns (UDP)
iv. 139: netbios-Session (TCP),
v. 161: snmp. (UDP)
vi. 427: srvloc. (UDP)
vii. 5353: mDNS
viii. 9100: pcl/pjl print.
ix. 9101: debugging tcp recv/send
x. 9102: debugging tcp send
xi. 9103: debugging udp recv/send
xii. 9110: echo
xiii. 9220: generic gateway (scanning, pml).
xiv. 9290: scan.
xv. 9280: generic gateway
xvi. 2500: scan.

May 25, 2008 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

HP C6180 Print Queue Error


click start, click on network, when you see the printer on the network, right click the printer and copy the IP address shown there.

click start, click on printers, right click the printer, click on properties, past the ip address into the location bar, then clikc on ports and make sure the correct IP address is check marked, if not add the corrent one using the add port button,

Apr 03, 2008 | HP Photosmart C6180 All-In-One InkJet...

3 Answers

Hpqthb08.exe Problem


hi friend

ur printr driver cd is corrpeted u have to need a new driver cd downlod driver form link & make a new cd
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&cc=us&dlc=en&product=1153494&lang=en&

Mar 31, 2008 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Hpqthb08.exe and HPQDocViewer.exe error messages


Make your system virus and spy ware free. Then unistall all the softwware you needed from HP CD or Web site. Hope this will solve your problem.

Feb 15, 2008 | HP Photosmart C6180 All-In-One InkJet...

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