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My daughter has tried to sign in to her msn messenger and it seems that someone is online in her name and they have changed all her details,she was on her name then was signed out then she couldnt get bk on

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Contact microsoft..

Posted on Nov 24, 2008

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Can't log in to msn.com


When you log in to MSN a website powered by Microsoft you also log in to its Hotmail and Messenger programs.


Hotmail is MSN's email program, while Messenger is an instant messaging and networking program.


Because Messenger and Hotmail are connected to MSN, if you have problems logging into one program, you'll likely have issues logging in to all of them.


Register for Account


The first step to logging in to any MSN-powered sites is to have a Windows Live ID.

This includes an email address, which acts as your username, as well as a password.


The email address must end in either "@hotmail.com," "@live.com" or "@msn.com."

Even though these emails use different domain names, all can be accessed by logging in to the Hotmail homepage.


If you try to log in to MSN or any of its partner sites like Hotmail or Messenger using anything but a Windows Live ID, you won't be allowed to access or create a profile and will be prompted to create a Windows Live account.


Incorrect Password


The most likely reason you aren't able to sign in to your MSN accounts is user error.

Entering an incorrect email address or password will return an error message, informing you that either the email address you provided isn't registered with MSN, or that you entered an incorrect password.


MSN and, hence, Hotmail and Messenger passwords are case sensitive, so check your keyboard's settings before retyping your password a second time.


If you don't remember your password but know your Windows Live ID, you can opt to reset your password by answering some security questions pertaining to your account.


Browser Issues


A slow browser can impact your ability to log in to your MSN accounts.

Try deleting your browser's cookies and clearing its cache before attempting to sign in again. This process varies from browser to browser.


For example, in Internet Explorer, click on the gear icon, "Internet Options" and click "Delete" under Browsing History.

Check the "Cookies" box and click "Delete."


Internet Issues


A slow Internet connection can also hinder your login attempts.

Check your Internet connection to make sure you're connected to the Internet.


Also, check that you're working online instead of offline, which can prevent you from logging in.


Click on the "File" tab at the top of your browser, and make sure there's not a check mark next to the words "Work Offline."


If there is, click on the words to uncheck that option and sign in again.

There might be some interference from another browser

Create the menu tab on your homepage right click in the top toolbar you should see a number of toolbar options select the menu tab which will add File Edit View Favorites Tools and Help

Click on the tools at the bottom of the drop down list will be internet options or
click start control panel internet options you will see a home page box To Create Page Tabs type

each adress on its own line (type in MSN.com) or you preferred home page and browser
below that will be change search defaults click on settings you will see all search providers you have if dont need any of them you can disable or remove them.


Hope this helps.

Nov 26, 2012 | HP PC Desktops

1 Answer

My msn messenger


uninstall the program and then reboot your computer(this helps refresh the hard drive then reinstall messenger and try again you shouldn't lose any of your contacts when you sign back in...good l uck

Mar 26, 2010 | HP PC Desktops

2 Answers

I cant sign into yahoo messenger


first, make sure your entering the right information in the username and password boxes.
I know it sounds dumb, but it had to be said.
if it continues to have problems, go into your yahoo email and try signing in from the email program
there is a link up near your login name.
if you get into your email, theoretically you should be able to sign into chat.
I would change your password for messenger and try logging in again.
is it possible someone was trying to get into your messenger and saved a wrong password,
go to login screen on messenger and erase your password and type in your correct password.
and login.
if you still continue to have problems, either update messenger or reinstall the messenger program and see if that works for you.
Good Luck

Jun 03, 2009 | Gateway GT4024 PC Desktop

1 Answer

Can not sign-in to yahoo messenger


Yahoo Messenger is subject to many security flaws. Sign into your yahoo email first, and then try to sign into messenger.

Apr 15, 2009 | E-Machines eMachines Desktop PC

9 Answers

When i am on msn and want to put on webcam a message appears in a conversation saying Messenger is not available right now. Please try again later. (0x8ac70202)


This might be a compatibility problem between your webcam drivers with the new Windows Live Messenger program. You may want to:

1. Update your webcam drivers and see if Windows Live Messenger can detect it when you run the Audio Video setup from its Tools menu.

2. Or you can downgrade back to the older version of Windows Live Messenger which is compatible for your camera. Doing this however also requires that you uninstall all the Windows Live Beta products from your computer.

Note: You will not see a separate Windows Live Messenger on your Add/Remove programs, instead you will either see there Windows Live Beta products or Windows Live Essentials.

You can download the older versions of Windows Live Messenger from:

Windows Live Messenger 8.1:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en

Windows Live Messenger 8.5:
http://www.microsoft.com/downloads/details.aspx?FamilyID=7a1aae73-48cc-4f7a-b445-0487bd5e84ef&displaylang=en


~ Carlos

Nov 10, 2008 | PC Desktops

1 Answer

Recently when i sign into msn it takes ages to sign in.


few things may be the reason of that delay

first of all that msn is making repairs to their servers .
second there is something wrong with the messenger.
third you are using an old messenger.

so if it is the first reason then you can do nothing about it.

if it is second or third then just uninstall the messenger and try to install the newest version.

i hope that will help

if you need any further help please let me know

cheers

Sep 18, 2008 | PC Desktops

2 Answers

Windowslive messenger not responding keeps coming up error8100030d


Error: 8100030d If you are receving the error code 8100030d when signing into Messenger, do the following: 1. Determine what version of Messenger is installed on the computer, and then upgrade Messenger if it is required: 1.a. Click here to determine the most recent versions of Messenger for each operating system. If you are not running the latest version for your operating system, please install the most updated version. 2. Delete the cache files for Messenger. Follow the steps below based on which version of Messenger you are using: 2.a. For MSN Messenger: 2.a.i. If you are running Windows XP or Windows 2000 click Start, click Run, type cmd , and then click OK to open the command window. 2.a.ii. If you are running Windows 98 or Windows ME, click Start, click Run, type command , and then click OK. 2.a.iii. At the command prompt, type the following commands. After each command line, press ENTER:
cd\
cd %appdata%\microsoft
cd "msn messenger"
del /s listcache.dat 2.b. For Windows Live Messenger: 2.b.i. For Windows XP
  • Right click on the Start button and then click Explore to open Windows Explorer. On the Tools menu, click Folder Options. Click the View tab. In the Advanced settings list, select Show hidden files and folders under Hidden Files and Folders. Click to clear the Hide extensions for known file types check box . Click OK to close the Folder Options window.
  • Delete the Contacts Cache folder. To do so, right-click Start, and then click Explore to open the Windows Explorer window. In the Windows Explorer window, locate the folders below and delete all the files and folders inside them
C:\Documents and Settings\ Your Windows logon name \Contacts\ Your Messenger e-mail address
C:\Documents and Settings\ Your Windows logon name \Local Settings\Application Data\Microsoft\Windows Live Contacts\ Your Messenger email address Note: Windows Logon name is the logon name that you use to sign in to windows. Your Messenger email address is the address that you use to sign in to Messenger.
2.b.ii. For Windows Vista
  • Click Start and then click Explore to open Windows Explorer. On the Organize menu, click Folder and Search Options. Click the View tab. In the Advanced settings list, select Show hidden files and folders under Hidden Files and Folders. Clear the Hide extensions for known file types check box. Click OK to close the Folder Options window.
  • Delete the Contacts Cache folder. To do so, right-click Start, and then click Explore to open the Windows Explorer window. In the Windows Explorer window, locate the folders below and delete all the files and folders inside them.
C:\Users\ Your Windows logon name \Contacts\ Your Messenger e-mail address
C:\Users\ Your Windows logon name \AppData\Local\Microsoft\Windows Live Contacts\ Your Messenger e-mail address Note: Windows Logon name is the logon name that you use to sign in to windows. Your Messenger email address is the address that you use to sign in to Messenger.

3. Try to sign in to Messenger again.

Aug 24, 2008 | PC Desktops

1 Answer

Cant get in to hot mail


hi,

I have three ways you can try

1. your standard navigation through msn
2. sign in through msn messenger
3. stock outlook program on xp

If you cant get in by any of those youve got a problem, I had a problem like that and it turned out I had been phished(stolen password) and someone started to use my screenname to send spam among other neat stuff, contact microsoft help and tell them what has happened, you may have to set up a new account. What happened with me is Microsoft contacted me through my email among other people and told me to change my password, which I did to alphanumeric numbers and letters, no problems since, I change my password once a month now

good luck

J

Jul 11, 2008 | PC Desktops

1 Answer

MSN Explorer


Uninstall MSN and reinstall. Make sure you uninstall it from
start/control panel/add/remove programs ...then go to

http://get.live.com/messenger/overview for windows live or

http://www.microsoft.com/downloads/details.aspx?familyid=e1fcdfbd-bdb1-44e9-b6ee-bf0ec49f393a&displaylang=en

For msn 7.0

Let me know if that helps...

Feb 25, 2008 | PC Desktops

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