MY WHIRLPOOL MICROWAVE IS DIRTY BETWEEN THE SCREEN MESH COVER AND THE GLASS ON THE DOOR. CANNOT CLEAN IT. WHIRLPOOL SAYS I HAVE TO CONTACT A SERVICE REPAIRMAN FOR THIS PROBLEM. THEY WILL NOT SELL ME A REPLACEMENT SCREEN MESH SO I CAN REMOVE THE OLD ONE TO CLEAN THE GLASS AND THEN REPLACE A NEW SCREEN. ANY SUGGESTIONS?
I have the same problem with my model MH2175XSB0.
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The mesh is required to prevent microwave radiation from escaping through the front of the unit. This should never be removed. You should be able to wipe clean the mesh with a damp soapy cloth. Make sure all internal areas are dry before using the machine.
The service manual is
here and the parts
list is here.
That mesh is the door screen which prevents microwave leakage. It must be intact or replaced, or a fire hazard exists.
You can order Dacor parts by part number from
Unfortunately it is not possible to do this without dismantling the door. The mesh is very important for containing microwave energy in the oven cavity. If the door is dismanteled it is important not to damage the mesh and to have the oven tested for possible leakage after it has been re assembled.
I have a Kenmore with similar issues.
Anyway, good luck with this. Hope someone has an answer for you (and me).
Mine has a open slot on the top front of the door. Kinda like a double plate window execpt for the opening in front. Why is this there? I don't know. Weird design. But it leaves for the possibilty of liquid to splash in there leaving it hard to clean (like impossible).
I'm thinking I have to completely remove and disect the door.
Have to replace the door. You probably removed the protective plastic cover inside the unit intended to keep material from passing through the screen into the area where the glass is located. That was my problem. I thought the plastic was shipping material. My Bad! No way to clean the glass from the inside because they "never imagined" someone would remove the plastic cover.
The inner glass can and should be replaced.
It protects the metal mesh screen from getting dirty, which can cause it to be damaged and allow microwave leakage.
You can find helpful exploded view diagrams and order parts by entering your model number here: http://tinyurl.com/gv383
If you or a friend decide to work on it, we have *critical* safety, disassembly, and troubleshooting info at our site, which is linked at our listing here on FixYa: http://tinyurl.com/yzjozk
OK, I'm no handy man and I just figured out how to do this. Open the door and remove the black plastic cover surrounding the inside glass. I used a regular flat head screw driver to pop this out.
Now I removed the 3 screws holding the inner panel against the glass on the front door. After removing the screws, the inner panel is held in place by a series of plastic clips. Go around the perimeter and pop the plastic clips out so the inner panel including the mesh comes out of the door.
Now you have complete access to clean the inside of the glass door!
I found it easier to do this operation with the door completely off the microwave, but you should be able to do this with the door in place too.