Question about Office Equipment & Supplies
disconnect the power and usb cable from back of the printer then Press and hold down the power button for 30 sec..reconnect all cables and see if you get the same message.if you stiil get the message you need to get the printer replaced if its under warranty or serviced if out of warranty as it could be an issue with the paper sensor.
you can call HP:1800-474-6836
Posted on Nov 24, 2008
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Posted on Jan 02, 2017
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