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My 8250 printer s/n my59sh1w293 failed to ID sd card to feed to photosmart software on my computer (even though I have used it for 2 years) I bought another HP printer 7460 to replace it (s/n my855kg0ff)on line from HP. The new printer exhibits same problem. I have been asked to communicate by e-mail and have tried but no instructions I understand have helped at all. Please contact me by telephone 949 487 0499. I need my photo printer and interface to photosmart asap. thanks Larry Meads

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Hi larry,

Did you try a different SD card if yes then you might need to get it serviced ...could be an problem with the card reader.
contact HP:1800-474-6836

Regards,
Debroy
Senior tech HP

Posted on Nov 24, 2008

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