Question about Compaq Computers & Internet

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I bought a used compaq armada 500 and hooked up to cable internet and they say the modem has been disabled. What do i do next? thank you for any suggestions

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  • kantno Nov 24, 2008

    hey i think we are getting closer!!!!! now how do i know which modem if have; standard300, standard 1200, 2400, etc. it is a compaq armada e500 thank you so much in advance

  • kantno Nov 24, 2008

    i think it is a lucent win modem now it says it need to install disc where do i get them?

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If you go to Start>accessories>System Tools>System Information and you will be able to get the make and model of your modem. Let me know the exact make and model and I will try to find the driver for you.

You could also try just updating the driver for it, if you have not already, now it is enabled windows may pick up the correct driver, right click on the device as you did to enable it, and select properties, then select update driver.

If this does not work, then get back to me with the make and model number,

Posted on Nov 25, 2008

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Go to control panel>system>hardware>device manager and right click on your modem and select enable.

I hope this helps

Posted on Nov 24, 2008

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