Question about Maytag Neptune MAH5500B Front Load Washer

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Door will not open on my MAH5500B front washer

I put in a load of laundry and saw the water coming in but I am not sure if it ran completely through a cycle. I tried to open the door and it would not open. It made a beep noise and the panel said (do) and then Fl.
I pushed the pause button and waited many minutes and it still would not open. The door lock lite is not on, but the door is not opening. You can open it a little but it catches, I am assuming on the door latch or lock latch. Please get back with me as soon as possible as the laundry is piling up.


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  • Anonymous Nov 25, 2008

    this same thing happened to me last night. I was on here looking for a solution and here was the answer. Thanks so much.

    However, do I need to re-set the release on the door latch?



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  • 2,651 Answers

You can take the 4 phillips screws out of the corners of your soap dispensor, the lid of the dispenser willlift up and youll see wrapped around in there eitehr a floresent green or orange plastic wire. that is a manual release cord for the latch assy. this will allow you to get your clothes from the machine, form there look into why the latch never released

Posted on Nov 25, 2008


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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017


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