Question about HP ScanJet 5300C Flatbed Scanner

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ScanJet 5300c didn't work

An HP scanjet 5300c connected to a networked Windows XP-based workstation via USB link.
The administrator downloaded & installed the drivers and the Scanjet works under the Admin account.

When a restrict-privileged user logs on and tries to scan, the Scanjet flags the "device being accessed by another application" error message and quits.
Using [Start>>My Computer>>Properties>>Hardware>>Devive Manager] to debug, it shows the ScanJet is enabled and working. In [View>>Show hidden devices], it shows no competing device that tries to access the scanner. The drivers were uninstalled and re-installed without any luck.
Using [Start>>Control panel>>Scanners and Cameras] to run the Scanner, the restrict-privileged user is able to run it without any error.
Please help resolving the mysterious scanjet 5300c's access issue.
Thanks
TDoan

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Most likely the destination folder for the scanning is a shared folder with limited rights. As the administrator, reset the permissions for that folder or redirect the software to a common folder with read/write/creation etc... access.

Also, make sure you are using the HP provided drivers and not those from Microsoft.

Posted on Nov 24, 2008

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Driver for windows7 x64


These instructions will make your scanner work with Windows 7:

1) Go to this link and download the official Hp 5300C WinXP 32-bit drivers

ftp://ftp.hp.com/pub/scanners/software/sj664en.exe

2) Run the .EXE

This extracts the files to the directory c:\sj664en

3) Edit the hp53sti.inf file

Find this line:
%HPSJ5300C%=SJ5300C.Par_NT,LPTENUM\VID_04E6PID_800000402ED4

Insert this line above it:
%HPSJ5300C%=SJ5300C.Usb.NT,USB\VID_03f0&PID_0701

The section should look like:
; Win2k Models
%HPSJ5300C%=SJ5300C.Usb.NT,USB\VID_03f0&PID_0701
%HPSJ5300C%=SJ5300C.Par_NT,LPTENUM\VID_04E6PID_800000402ED4
%HPSJ5300C%=SJ5300C.Par_NT,LPTENUM\Hewlett-PackardHewle76A2

4) save the file and exit

5) delete HP53STI.CAT

6) Install the driver

Open Device Manager

Find the HP Scanjet device in teh device tree (yellow exclamation mark no doubt)

Right click it

Select Properties

Select Update Driver

Select Browse my comptuer

Select 'Let me pick'

Select 'Have disk'

In the dialog, type c:\sj664

Two unsigned HP Scanjet 5300c drivers will appear

Click on the top one

click next

it will tell you to reboot

7) reboot your PC

8) after rebooting, try it out!


I found this worked for me in PrecisionScan 3.03 TWAIN mode only. The HP-WIA part is broken in this scenario and does not appear in the WIA manager GUI at all.

Regards
j0lx


XP X64 Instructions

This is modified from a vista post, so most of the credit goes to that post that helped me make it work on xp x64.

Go to this link and download the official Hp 5300C WinXP 32-bit drivers to use with x64, the one posted on hp's site does not work.

ftp://ftp.hp.com/pub/scanners/software/sj664en.exe

2) Run the .EXE and then cancel the install, don't install the software, haven't been able to get it to work.

This extracts the files to the directory c:\sj664en

3) Edit the hp53sti.inf file

4. Find this line:
[Manufacturer]
%Mfg%=Models
5. Change it to all of the following, all 6 lines:

[Manufacturer]
%Mfg%=Models,NT.5.1, NTamd64
[Models.NTamd64]
%HPSJ5300C%=SJ5300C.Usb.NT,USB\VID_03f0&PID_0701
%HPSJ5300C%=SJ5300C.Par_NT,LPTENUM\VID_04E6PID_800000402ED4
%HPSJ5300C%=SJ5300C.Par_NT,LPTENUM\Hewlett-PackardHewle76A2

Don't change anything else.
Save.

6. delete HP53STI.CAT

Go to device manager and update driver or add new hardware
select the directory these files are in
and it will install or select the scanner from the list.

now install a second party scanner program and it will work the one that comes with the installer for hp doesn't work.
so any second part scanner program should now work with the drive that this installs.

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Use windows7 Prof or Ultimate
Install XP-mode
Working in XP-mode
Install the sj664 HP software.
Though the USB device HP5300C can be found, the HP scanning software will not yet find the scanner. Because the scanner is shared between W7 and XP.
On the XP-mode taskbar disconnect the USB device HP5300C.
Then start HP Precisionscan and the scanner will function as before.
It is clear why HP does not advise this simple procedure.
Just because they did not present any clue triggered me to try it once more.
Jan Wondergem

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Good luck!

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http://www.pixel2life.com/publish/tutorials/399/how_to_get_your_hp_scanjet_5300c_working_in_windows_vista/
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Download from the link below.

S : Manual for Scan Jet 5300C

Please leave proper feedback for the solution given.

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