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Fax machine results " no fax detected". difficulty in receiving the fax.

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Plug a regular phone into the wall jack and listen for a dial tone.

Plug a phone cord into the LINE port of the fax machine.

Posted on Nov 24, 2008

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ECM error message


Noise in the phone line, or low signal strength during fax transmission can result in fax failures. Noise or poor signal strength can cause a partial or complete loss of fax information during transmission. When Error Correction Mode (ECM) is on, the receiving fax machine checks the fax information for errors during reception. If the receiving fax machine detects an error, the receiving fax requests that the sending fax resend the information. Resending all or part of the information can make transmission times longer, but helps improve the quality of the received fax.
If the phone line quality or signal strength is extremely poor, sending a fax can fail. Turning off ECM can improve the ability of the product to send a fax successfully when the phone line quality is poor. However, the image quality of the received fax might be poor.
If ECM must be off to send faxes successfully, have the telephone service provider check the phone line quality. For an HP Fax, turning off ECM from the control panel does not necessarily mean that fax transmission will not use ECM. Fax products use ECM as follows.
  • All faxes sent in color use ECM.
  • All faxes sent at the highest transmission speed use ECM.
  • The ECM setting affects only sent faxes, not received faxes.
Enabling or disabling Error correction mode (ECM)
  1. On the product control panel, press the Menu button (c01743394.gif ).
  2. Use the arrow buttons (c01073166.jpg ) to select Basic Fax , and then press the OK button (c01335940.jpg ).
  3. Use the arrow buttons (c01073166.jpg ) to select ECM Mode , and then press the OK button (c01335940.jpg ).
  4. Use the arrow buttons (c01073166.jpg ) to select On or Off , and then press the OK button (c01335940.jpg ) to confirm the setting.
  5. Press the Back button (c01496476.gif ) twice to return to the main screen.

Mar 06, 2014 | HEWLETT-PACKARD HP 2140 Fax

1 Answer

Our fax machine - panasonic model fp-342 can't received fax due to error display "fax memory full" . How can i fix that?


This fax machine stores the faxes in memory and then prints them out.

If it's unable to print them, is either because there is no paper or no ink.
The memory eventually gets full and stops receiving faxes.

Apr 01, 2011 | Fax Machines

1 Answer

I cannot send faxes or make copies with my Brother intellifax 1270e. When the paper gets to the read point sensor it stops and says "press stop button" . The machine will receive fine and print...


Cleaning the Scanner
Before cleaning, unplug the power cord for safety. Clean the white roller and the glass
strip under the roller with isopropyl alcohol on a lint-free cloth. You'll need to lift the
two release levers to release the white roller; be sure to lock them in place when you're
through.
During cleaning, I recommend you unplug the power cord for safety.

Brother fax-back system (USA Only)
Brother Customer Service has installed an easy-to-use fax-back system, so you can get
instant answers to common technical questions and product information for all Brother
products. This system is available 24 hours a day, 7 days a week. You can use the
system to send faxes to any fax machine, not just the one from which you are calling.
If you can't resolve difficulty with your fax machine using this manual, call our
fax-back system, and follow the voice prompts to receive faxed instructions about
using the system, and an index of fax-back subjects.
The Brother fax-back system number has been preprogrammed on One Touch key
1
.

Dec 22, 2010 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

Intermittently, the confirmation page on the fax says the fax failed (didn't go thru) but it actually did. Why is this? The confirmation page is printing false results, indicating the fax failed to go...


This is because some faxes don't have Error Correction Mode capabilities.

If there's a slight distortion on the line, the receiving machine (without ECM) receives a fax with some minor errors. And even though for a human eye the resulting fax page is perfectly readable, for the machine, that thinks only zeros and ones, there was an error detected in the data, and hence the trasmission failed.
Faxes with ECM when they detect an error, ask the sending fax to re-send the last portion of data, and this way can bring the transmission to a 100% successful end.

So the only thing you can do is ask your recipients to upgrade their fax machines to an ECM-capable model :)

Oct 29, 2009 | Canon Fax Machines

1 Answer

I can send fax but cant recieve fax


You have not told us which model fax you have but most machines have a receive mode selection. Your machine may be set to 'manual' receive. It will only receive if you pick up the phone and hit the start buton. The phone has to be connected to the machine. Look on your machine for the receive button. It may be marked as 'auto receive' and 'manual receive'. Select 'auto' so the machine will answer. It may be marked as 'fax mode' and 'tel mode' if so select 'fax mode''. It may also have a selection 'ans mode' you don't want this as it assumes that you have an answer phone connected to your machine and it waits until the machine answers before it detects incoming fax. Good Luck

Jul 07, 2009 | Brother IntelliFax-4100e Fax

1 Answer

Jammed fax machine memory?


Our office called the repairman because time was an issue

May 07, 2009 | Fax Machines

1 Answer

HP LaserJet M1522nf MFP No Fax detected


The book says
No fax detected
The product answered the incoming call but
did not detect that a fax machine was calling.
This could be really tricky. The missed faxes could be just random wrong number or recorded sales calls that are dialing you machine.
If you are sure they are fax machines calling then we get into phone line issues and that sort of thing. If you get static or noise on the line it can affect your machines ability to hear the other machine. I saw somewhere tha replceing the cord form the wall to the fax helped some people with a similar problem.
You can always try turning the machine off and unplugging it for awhile this is a common suggetion from HP for almost any product with a problem.
Hope this helps

Mar 12, 2009 | HP Fax Machines

1 Answer

Brother FAX-2920 sending-receiving problems


Make sure you are plugged into the LINE port of the fax machine.

Oct 22, 2008 | Brother IntelliFax-2920 Plain Paper Fax,...

1 Answer

To Whom It may Concern, I have a Canon MF3200 Copier/Scanner/Fax Machine and I am having difficulty receiving faxes. I am able to send faxes, but receiving them is impossible. The phone rings...


I began the whole installation process (which required a CD) from scratch and followed the directions of the Canon handbook that accompanied the printer when it was purchased.

Jul 01, 2008 | Canon Fax Machines

1 Answer

Mode incorrectly switching to Handset


Hi Sue, Can you tell me if there is anything else conencted to your fax line? Most Ricoh products will display handset if the dialtone is not detected. It could be that something is using the line or is causing it to short. Another thing to check if the machine is an older 1515- if this occurs after you receive a fax and you are behind a PBX, there was a batch of modems in the Ricoh machines that had a problem with not disconnecting the line, resulting in the handset being displayed. Could be any number of items, normally I would start the troubleshhoting with line issues and go from there.. Brad

Aug 17, 2007 | Ricoh Aficio 1515F Plain Paper Laser Fax

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