Question about HP Fax Machines

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My hp 3055 all in one has a problem with receiving faxes on a single phone line. Does the fax has a setting to know if someone sends a fax or if it a voice. I had a friend send me a fax I let the phone ring until the fax pick it up and work find, but when he sent it manually from his end it didnt work he said it just rang and rang unitl I picked up. Thanks for your help Larry

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Unplug the power cord for 10 seconds.

Scroll through the menus and set your machine to AUTO or AUTO RECEIVE

Posted on Nov 25, 2008

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ECM error message


Noise in the phone line, or low signal strength during fax transmission can result in fax failures. Noise or poor signal strength can cause a partial or complete loss of fax information during transmission. When Error Correction Mode (ECM) is on, the receiving fax machine checks the fax information for errors during reception. If the receiving fax machine detects an error, the receiving fax requests that the sending fax resend the information. Resending all or part of the information can make transmission times longer, but helps improve the quality of the received fax.
If the phone line quality or signal strength is extremely poor, sending a fax can fail. Turning off ECM can improve the ability of the product to send a fax successfully when the phone line quality is poor. However, the image quality of the received fax might be poor.
If ECM must be off to send faxes successfully, have the telephone service provider check the phone line quality. For an HP Fax, turning off ECM from the control panel does not necessarily mean that fax transmission will not use ECM. Fax products use ECM as follows.
  • All faxes sent in color use ECM.
  • All faxes sent at the highest transmission speed use ECM.
  • The ECM setting affects only sent faxes, not received faxes.
Enabling or disabling Error correction mode (ECM)
  1. On the product control panel, press the Menu button (c01743394.gif ).
  2. Use the arrow buttons (c01073166.jpg ) to select Basic Fax , and then press the OK button (c01335940.jpg ).
  3. Use the arrow buttons (c01073166.jpg ) to select ECM Mode , and then press the OK button (c01335940.jpg ).
  4. Use the arrow buttons (c01073166.jpg ) to select On or Off , and then press the OK button (c01335940.jpg ) to confirm the setting.
  5. Press the Back button (c01496476.gif ) twice to return to the main screen.

Mar 06, 2014 | HEWLETT-PACKARD HP 2140 Fax

1 Answer

HP j3608 Can not get fax to answer on combined phone line with fax I have set for FAX & single ring any ideas?


If you have checked the programming to make it Auto Answer and have the Ring set to one then it may not be connected to the phone line. Does it send OK? If it does not send then it may not be connected to the phone line. Check the plugs on the phone wire and the sockets on the machine and in the wall to see if the connectors are straight.

Another question, what type of phone line do you use? If you have a digital phone system your fax may not work on the line you have in the office. It requires an analog POTs (Plain Old Phone) line.

Jul 14, 2010 | HP Fax Machines

2 Answers

Fax series 920, can receive but not send faxes, error code 344*


Do you have or are you sending a fax to a party that has a DIGITAL PHONE SERVICE?

Jun 04, 2009 | HP 920 Plain Paper Fax

2 Answers

I have a hp 2200 all-in-one printer. For some


if it sends ok, then it has probably been switched to "manual receive" form "automatic mode"

Apr 21, 2009 | Fax Machines

1 Answer

I have an HP Officejet v series printer, fax, amd copier. It will send a fax, but it is not received. Someone can send me a faz, it sends, but I don't receive it.


Verify that the sender has the correct fax number.

Call your fax machine from a regular phone and listen for fax tones.

Fax machines are ANALOG devices. Make sure your fax machine is not connected to DSL or any other digital phone line.

Sep 30, 2008 | Fax Machines

2 Answers

Cannot receive faxes, but can send


Hello,
I can send faxes from my HP Fax 1010, but cannot receive them. I can dial the number from another phone but it will keep ringing and the machine never picks up. We have tested the phone line and all seems well. Is there some setting on the fax machine itself that I need to change in order to receive? Any assistance you can provide would be greatly appreciated.

Aug 25, 2008 | HP 1010 Plain Paper Inkjet Fax

1 Answer

No fax reception


Send will work on any phone lines
fax machines are often set to only answer 'secondary' ring tones, double triple or higher. When the line was repaired the phone company may have dropped the special tone off your secondary fax line number, fax will not answer without that tone.
Check in the fax answer settings, what the ring tone is, specific instruction on menu settings in your user guide,
Ring your fax line, and check the tone.
If single number fax/phone, check that the fax is set to asnwer all calls then pass on non faxes

Jul 11, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

Have two fax machines on two seperate broadband lines, both lines also serve internet/mail access which is working fine. Both faxes exhibit periodic/intermittent transmit and receive problems. Have had...


You can not send or receive faxes with any consistency on Broadband lines. You need an analog telephone line for these to work. Fax machines work on analog technology.

Jun 30, 2008 | HP Fax Machines

1 Answer

Panasonic KX-FL501


90 percent of the time that is a phone line issue.
But, first thing to look at is see if someone has removed the phone line and placed the line into the extension of phone jack and not the one marked "line"
You may simply need to replace the phone line between the machine and jack.
Yes you may hear a dial tone, etc etc, but you are losing one of 3 things. Either some of the phone line voltage, phone line current or what is called decibel loss.
When you send, you make the phone connection like lifting the phone off the receiver, but the signal to receive must be strong enough for it to key the fax board modem to receive.
If you have another device plugged in on the same phone line. Try removig that item, ex, an answering maching, Credit card machine etc and see if it is interfering with receiving also.
There is a high percentage the phone line is the issue.
Some things to check on the machine itself. Make sure Junk Fax setting is OFF, Make sure ECM ( error correction mode) is ON. Make sure Secure Receive is OFF and manual receive is OFF. Those will be in your machine setups.
The Junk fax setting will stop almost all incomming faxes.
It is less likely a software corruption issue. But that is remotely possible.
Let me know please, Some other obsecure things that can cause this. But I think you will find one of the posted things will resolve your issue.

Mar 04, 2008 | Panasonic KX-FL501 Plain Paper Laser Fax

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