Question about Saniflo 013/003/005 Sanibest Toilet with Grinder Series Pump in White Round

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Leaking toilet we purchased a saniflo toilet and installed it in a basement bathroom, (new construction). It seems to be working fine we have been using it for 3 weeks and just now noticed leaking coming from the bottom (base) of the toilet. We checked the toilet for cracks and tested it with water and their were no cracks. any thoughts. It is installed on a cement floor.

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  • rkorby Dec 22, 2008

    I bought saniflo compact toliet and installed it on a ceramic floor. It flushed and no leaks until left alone for a few minutes then I noticed standing water on the floor. Flushed it again and checked for leaks and all fitings are tight. Anybody know the cause of this?

  • lesoleil70 Jan 03, 2009

    Hi, I have the exact same problem with a saniflow XR pro, no apparent leaks from tank or anywhere, just after you fluch, a few mins or hours later a thimble full of water appears from the bottom of the mascerator unit, can anyone help?



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Check the seal between the tank and the toilet.tighten it as necessary. (not to tight! you will crack the ceramic). Mkae sure the tank is square to the toilet.
also the water inlet connector.

Posted on Nov 24, 2008

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This is a most likely caused by the toilet not being mounted properly. First, turn off the water supply. Next flush the toilet. Then, take a shop vac and remove excess water from both tank and bowl. Once that is done, disconnect tat supply line going to the toilet. Disconnect where the supply line connects to the tank. Finally, take the nuts off of the Johnny bolts. These are the bolts that hold the bowl to the floor.

Then remove the toilet and scrape off the excess wax from both the bottom of the tank and also the flange on the floor. Next, you'll need a new wax rings and possibly some new Johnny bolts. These can be bought at a local hardware store for under $10 total. Sometimes you'll need to put the new Johnny bolts in because when the last ones were cut off to get the egg caps on, the threading would get screwed up.

Now, take the wax ring out, place it over the flange so you can see down the sewer pipe. Put the new Johnny bolts in on each side of the flange. Center them so that they'll line up with the holes in the toilet bowl. Lift the toilet up, and set it down squarely on the flange, making sure that the Johnny bolts went through properly. Sit down and rock the toilet down on the wax ring til the wax has done its job and the toilet sits firm. Put the washers over the Johnny bolts, with the lip up so that the egg caps pop on when you're done. Next, put the metal washers down over the Johnny bolts. Then screw the nuts on until it's firmly in place. Don't screw too tight or you'll break the bowl. Now, take a Sawz-all or just a hacksaw blad and chop the Johnny bolts off so that you can put the egg caps on. Then hook up the supply line, and turn the water back on. This should fix your problem.

Posted on Jan 04, 2009


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