I have installed Professional Sew Ware 1.0 and 1.10 on my computer exactly the way the manual states. When trying to access the program I get the message "Application failed to initialize properly (0xc00000005. Click on OK to terminate the application." What is wrong and what do I need to do to fix this in order to begin working and learning this program?
I too am having PSW 1.1 problems and tried the "COMPATABILITY MODE" solution and it did not work. 1.0 works but not when 1.1 is installed.
The problem is either compatibility; try right clicking on the icon and selecting Properties and then Compatibility tab. Click on run this program in compatibility mode for: and try the different options. by selecting, clicking ok and trying to run the program and if it does not work then select the next one. Or it could be a failed install either your ant virus picked up something and corrupted the install or the computer must have been running a lot of programs at the same time. These kinds of problems are usually solved by switching off any constantly running programs such as antiques, firewalls etc until the program has been installed and then enabling them when installed.
Susanne... I suspect this has been resolved by now since it's been over a year ago. I experienced the same problem and resolved it by following instructions from Singer's website ...see under FAQ's ...Why is my USB to Serial Converter Cable Not Working? I didn't know if this was the issue; followed the instructions by changing the port, etc.; after doing this, I was able to load the software. In addition, when I reached the PSW set up screen and it mentioned initializing, I bypassed it..didn't click on OK and hit Next....all went okay.
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will not let me into program and it will not let me write to card writer
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