Question about Samsung CLP-500 Laser Printer
I am currently trying to print on normal 8 x 11 paper and when I print from any source (Test page, Note pad, Work) All of the prints start about 2 inches down the page and as a result half the print gets cut off. Ive cleared all of the rollers and I have not been duplexing these are simply straight up 1-2 page prints.
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Posted on Jan 02, 2017
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Here are the instructions for duplex printing.
The duplex printing function allows you to print data on both sides of a sheet of paper.
The procedure for performing duplex printing is as follows:
1. Open the printer driver setup window, and check the Duplex Printing check box on the Page Setup tab.
2. Select Normal-size Printing (or Fit-to-Page Printing, Scaled Printing or Page Layout Printing) from the Page Layout list.
3. Specify Staple Side.
The printer analyzes the Orientation and Page Layout settings, and automatically selects the best staple position. Check the Staple Side setting. If you want to change the setting, select another value from the list.
4. If necessary, click Specify Margin... and set the Margin width.
5. Click OK.
If a media type other than Photo Paper Plus Double Sided is selected for Media Type on the Main tab:
When you execute print, the document will be printed on one side of a sheet of paper. When printing is complete, reload paper according to the displayed message and then click OK. The document will be printed on the opposite side.
If Photo Paper Plus Double Sided is selected for Media Type on the Main tab:
When you execute print, the document will be printed front and back alternately for one sheet at a time. Load the paper according to the displayed messages.
Duplex Printing is unavailable when:
- A media type other than Plain Paper or Photo Paper Plus Double Sided is selected from the Media Type list.
- Poster Printing is selected from the Page Layout list.
When Booklet Printing is selected from the Page Layout list, Duplex Printing and Staple Side appear grayed out and are unavailable.
You can download a users manual for your MX310 at
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The page margins appear in your document as dotted lines.
You can use these dotted lines to correct your margins so that your student's assignments are not cut off and there is no large margin as you have mentioned in your question.
You can view page margins in either Print Layout or Web Layout view only, and they do not appear on the printed page.
Hope this helps
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If the printer has been printing continuously for a long time, the Print Head may overheat. To protect the Print Head, the printer may stop printing at a line break for a period of time and then resume printing.
Additionally, if the printer has been printing graphics or photos with intense colors continuously over a period of time, the printer may stop printing to protect the Print Head. In this case, printing will not resume automatically. Turn the printer off for at least 15 minutes.
When the POWER lamp is flashing green, the printer or the computer is processing data. Printing large data such as photos or graphics takes time for the printer and the computer to process, during which the printer may appear to have stopped operating.
In addition, when printing data that uses a large amount of ink continuously on plain paper, the printer may pause temporarily. In either case, wait until the process is complete.
If you are printing a document with a large printing area or printing multiple copies of a document, printing may pause to allow the ink to dry.
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