Question about Epson Stylus C42UX InkJet Printer

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My epson stylus C42UX printer cartridge is getting stuck

Once turned on and as it is getting set to print the cartridge gets stuck on the right side (my right side while facing it) and then will continously click in place till it stops. Once it stops the red light on top for ink or paper will turn on.

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  • Anonymous Jan 16, 2009

    printer not used for long time , think nozzles clogged . only red printing would like to try head clean annd new black cartridge but cant gewt cartridges to stop at accessable possition HELP not very confident of computer use im a dummy.

  • anguisette Mar 12, 2009

    exactly the same proble, moving  "the plastic arm" doesnt help though! :( 


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It sounds like the print head is jamming on the parking mechanism (usually because the actuation lever is stuck in the up position). Turn the printer on, and as soon as the print head moves, pull the power cord out of the back, or switch it off at the mains. You should now be able to move the print head over to the left by hand out of the way. Now look in the "parking bay" at the right hand end where the print head parks itself and see if there is a plastic arm sticking up. If there is, gently pull it towards you and it should spring down. Now turn the printer back on and it should operate normally. If it happens again, repeat the process a few times to see if it clears the problem. Otherwise it means the parking mechanism is gummed up with dried ink and needs a good clean (see below), or some other mechanism fault.

If you see that the whole parking mechanism itself has moved up to block the way, this means a spring has come off. To get this back on again requires the printer to be dismantled - as does the cleaning job above! If you want to have a go at doing this yourself, please report back for help on this.

If neither of these apply, please report back for further help.

Posted on Feb 10, 2009

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Hi Sunny Shine

It's very difficult to help you if you don't respond to our questions! If you continue to maintain a mysterious silence, we will presume you no longer have a problem - Problem Solved!

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The Reference Manual provides clear instructions on this in the "How to" section. If you don't have a copy, download it from:

http://esupport.epson-europe.com/FileDetails.aspx?lng=en-GB&data=FGQ8MBMpKlt3LcQmNeQVzwoYgQ5dO95G&id=8985

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I solved this problem; there was a white plastic "piece" stuck upwards and all I did was push it back down. Now the cartridges are able to go all the way to the right and the printer is working properly. Looks like I need to replace the cartridges now, that's all.

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EPSON STYLUS C42UX PRINTER.


I have had the same problem, my solution was taking a hammer to the stupid thing and buying a lexmark!

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