Question about Whirlpool Duet GHW9150P Front Load Washer

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F11 error code on GHW9150P Whirlpool Duet washer

I have an error code of F-11 on my Whirlpool Duet Washer. What does it mean?

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  • Anonymous Dec 01, 2008

    i have this all the time also what should i do to fix it?

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"F11" is a Serial Communications error between the Central Control Unit (CCU) and Motor Control Unit (MCU). The CCU is the main computer for the washer and is located directly behind the wash tub. The MCU is the Drive Motor Control board and is located in the rear of the washer adjacent to the Drive Motor on the left-hand side (facing from the rear with the back panel removed). The wiring harness can also cause the error, but it is not as common a problem.

Whirlpool is the manufacturer of both model washers and recommends the following troubleshooting advice. Remove the top panel of the washer by removing the three screws holding it in place in the rear. Once the screws are removed, the panel slides back, then off. Remove the rear panel of the washer for access to the drive motor and MCU. Now check the following:

- Check the wire harness connections between the CCU, the MCU and Drive Motor. Make sure all connections are attached and making good contact. Check for any broken wires or connector pins.
- Check the Drive Motor to see if it free spins and that the belt is still attached and not slipping. If the motor is seized, replace it. If the belt is broken or worn, replace it as well.
- Check the MCU. Connector 1 is the Serial Communications Link between the MCU and CCU. Connector 2 is the connector to the drive motor. Resistance checks across pins 1, 2, & 3 are the motor windings. Connector 3 is the power supply - 120VAC should be read across pins 1 and 2 with the door in the locked position. NOTE: The connectors are read 1, 2, and 3 from the bottom to the top with the MCU installed.
- Check the CCU. Verify connectors 7 and 11 are properly installed. Facing from the front of the washer, connector 7 is the 4th connector from the RIGHT along the front. This is MCU Power. Connector 11 is the Serial Communications link from the CCU to the MCU and is located along the left hand side of the CCU (the connectors are numbered 11 through 14 back to front).
- Check the Drive Motor. Remove the connector and perform resistance checks on the motor connector pins. Readings across pins 1 to 2, 2 to 3 and 1 to 3 should read 6 ohms.

In most cases this is an indication of a failed CCU. This is an easy repair that the average do-it-yourselfer can accomplish on their own. If the washer is still under a warranty, parts and labor would be covered. With no warranty, a replacement parts will vary in price depending on where you get them. There are several good websites available that you can order parts on line and have shipped directly to you.


NOTE: Remove all the connectors from the CCU ONE AT A TIME and reconnect to see if the error code goes away BEFORE you decide to purchase a new one. It is not common, but sometimes a flaky connection can generate error codes.

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Posted on Sep 21, 2010

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The washer stopped in the middle of a wash cycle. The error message was 11 F. I turned it off and turned it back on and washer stilled stopped and repeated the error message.


Hi


An "F-11" error code on a Whirlpool Duet could cause your washer to become inoperable and stop in the middle of a load. The cause of the problem could be a number of things and may require new parts.
F11 can mean anything from motor to motor control board to ccu board to wiring harness connecting ccu to mcu to motor.

Identification

The "F-11" code could appear with the dash or without the dash on the LCD screen. Be aware that there is also an "F-H" code that could look similar to the "F-11" code. Listen for 11 beeps to go along with the error code's first appearance.

Effects

The error means that there is no communication between the "Motor Control Unit" and the "Central Control Unit." This means that any operation selected like "Pre-wash" or "Large Load" cannot be sent to the motor for the washer to operate.

Prevention/Solution

Open up the washer panel to check the wire connections between the two units. If any plugs are loose or unplugged, reconnect them. Check to make sure none of the wires are stripped, rusty or broken off. After you reconnect the wires, rerun the washer to see if the error appears again.

Warning

If you do not know or understand the inside components of your Whirlpool washer, leave the job to a professional. Contact the store where you purchased the washer or Whirlpool customer service directly.

Please get back to us if you have further query else please accept the suggestion.
Thank you for contacting fixya.com



Aug 06, 2011 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

We have a whirlpool duet washer that flashes F11 and will not start, I made sure the door shuts tight and also tightened the plastic latch that was loose, still not responding, please advise what you think...


Hello,

The F11 error code means that the motor control unit& the central control unit aren't communicating with each other

It could be a loose wire connection between the MCU/CCU or either one could be defective

Gene

Jul 30, 2011 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

I keep getting an F 11 error code on my duet washer. What does it mean exactly?


Motor control Unit error Most likely means the MCU is bad but a tech can check.

Nov 22, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

On the washer what doesthe code f11 mean


This is a communication error between the motor control unit and the central control unit.
Could a loose connection or a bad wire harness.
Copy and paste the Factory Service manual referenced below for detailed information.
https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/eab852a13fbc842085256aa200643dd6/$FILE/Duet%20Job%20Aid.pdf

Sep 22, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

My Whirlpool Duet front load washer is giving a F 11 error.


power failure--------unplug the unit for 5 minutes and see if it clears that code

Jul 26, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

F11 and/or dl code on a whirlpool duet front load washer


F11 is:
Serial Communication Error
Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.
Check for:
Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)
Check the Drive system for any worn or failed components
Check MCU
Check CCU
Check Motor
Check Wire Harness

http://www.fixya.com/support/r666194-f11_error_whirpool_duet_kenmore_elite

Check the above link for a detailed article about the f11 error code.
Courtesy:JSrock

Apr 01, 2010 | Whirlpool Duet GHW9150P Front Load Washer

2 Answers

NEW CCU for Whirlpool Washer


I found this site, they actually repair the CCU for you. Mainly for the F11 Error Code. I see on the site that they have repaired 95 of them with 100% feedback.
http://cgi.ebay.com/Whirlpool-Duet-Kenmore-HE3T-CCU-Repair-For-F11-FDL-Code_W0QQitemZ230397337074QQcmdZViewItemQQptZLH_DefaultDomain_0?hash=item35a4c05df2#ht_2034wt_1165

Apr 09, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Older whirlpool duet washer has error F11


F11 is a serial communication error between the central control unit and the motor control unit.
Unplug the machine and open the panels.
Unplug and re-plug all wire connectors from the ccu to the mcu.
Inspect all wires and harnesses for a bad wire.
Could be bad components; ccu or mcu or motor

Feb 23, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

ERROR CODE F71


The following list of codes indicates an electronics communication problem with the washer:
Duet HT® washer - F01, F03, F06, F11, F23, F24, F27, F28, F29, F30, F31, F32, F35, F42, F61, F62, F63, F64, F65, F70, F71, and F99
Duet® washer - F05, F07, F09, F10, F11, F13, F14, F15, F21, F22, and FdU
Duet SportTM washer - F01, F11, F23, F24, F27, F28, F29, F30, F31, and F33

To remove the error display, press Pause/Cancel twice.
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If Pause/Cancel does not work:
  1. Unplug washer or disconnect power for one minute.
  2. Plug in washer or reconnect power.
  3. Re-select the cycle and press Start.
NOTE: If the error remains on the display, call for service.

Dec 11, 2008 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Whirlpool Duet Error Code F11


its your ccu board under top in back easy to change about 300.00 that is f 11 code "plz"

Nov 15, 2008 | Whirlpool Duet GHW9150P Front Load Washer

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