Question about Panasonic SC-EN37 Desktop CD Micro System (037988255559) Docking Station

6 Answers

System is getting power, won't turn on

I bought this system for my husband last Christmas and initially we had trouble setting it up to play. Once we got it up and running it worked great for months. We recently had to disassemble due to a move and now we can't get it working again. We know the system is getting power as the ipod docking station indicator light is lit, however the power button will not turn on the stereo...nor will the remote. What could we be doing wrong? How can we get this up and running?

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  • kmaslin Nov 24, 2008

    Both my husband and I have tried to connect, re-connect and wiggle wires to no avail thinking it was a bad connection. I just tried again and nothing. Again, power is reaching the docking station...but we can't get the stereo to turn on. HELP!

  • kmaslin Nov 24, 2008

    no switch in the back

  • kmaslin Nov 24, 2008

    Have the manual and connections are routed correctly...

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6 Answers

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  • Master
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Hi and welcome to FixYa,

Offhand the only easy user possible try is to reset the unit, that is unplug for an extended period of time hoping that it will revert back to factory default.

Addi tonally, you can try, press and hold the standby/power button on the remote and/or on the unit while plugging in.

Should neither be corrective, then there is an internal fault and would require electronic diagnosis and repairs. Is the unit still under warranty?

Just a start, do postback how things turned up or should you need additional information. Good luck and Thank you for using FixYa

Posted on Nov 24, 2008

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On the back of the Left speaker there is an AC plug which the AC power cord attaches to. then there is also a cord marked DC that MUST go from the speaker to the main unit. Double check to verify that these cords are connected and fully seated.

If they are,and if I'm right in asssuming you got it for him last Christmas. Check your paperwork on the unit to verify how long the warranty is. Most electronics have 1 year or more. If the warranty is still valid, get it serviced before the warranty runs out.

If your warranty HAS lapsed my bet is that the DC cord from the speaker to the main unit probably got damaged during the move. Perhaps if you wrapped it around the unit or it got snagged in a box flap it could suffer from "Mechanical failure" (meaning that the wires when put under stress snapped inside the insulation.

you should be able to get a replacement from most electronics stores.
If its still under warranty get it repaired that route. (As opening the case will likely void the warranty)
For now I'm going to assume you know something about electronics. If any of the following does not make clear sense to you please comment back and I will walk you through it in more laymans terms.

Does the DC power cord attach to the SPEAKER by a connector? If so simply detach it and purchase a replacement.
If it is a formed connection (Passes through the casing) then look for all the mounting screws attaching the speakers housing together(Manufacturers sometimes like to HIDE them under stickers to provide a telltale sign of tampering) Open the speaker and look for the power supply board. trace the wiires from the DC power cord back to supply board and desolder the connections with wick or solder ******/bulb (Before removing look at the polarity of the lines. They should be marked either by COLOR or one of the lines will have a stripe in it). make note of which wire goes where.

Take the cord to an electronics parts store(Radio shack or any similiar store) to get the relacement.
as well as rosin core/flux core solder (Rosin/flux is a cleaning agent that melts just before the solder and cleans the metal to make as pure a connection as possible)

Install the new cord in the unit and try it out. If the left speaker sounds a bit "Tinny" you can try to fix that by sealing the grommet(Where the wire enters the casing) with a bit of silicone.

Hope this helps
Dave

Posted on Nov 24, 2008

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  • Panasonic Master
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When you turn it on the switch operates a small power relay, this is what actually turns the unit on, these fail and create the issue you have. If you don't hear a click then the relay is defective.

Posted on Nov 24, 2008

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  • Master
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Hello!!

Do u have manual ??? Check out the connections using the schematic diagram!! If everything is proper.. then guess some pat has worn out.

Posted on Nov 24, 2008

  • Kanth raj
    Kanth raj Nov 24, 2008

    Guess the stereo connecting cable has been worn out..

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Check the back of the system where the power supply comes out of the back. There may be a switch there that was moved over to a different power setting. Hope this helps.

Posted on Nov 24, 2008

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This is due to the improper or loose connections.reassemble it again and it will work.

Posted on Nov 24, 2008

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