Question about Fuji FinePix S5000 Digital Camera
When I turn the camera on the screen is white?
It is not taking photos...they are black.
The camera has not been used for at least a year or so...
I found that alot of Fuji cameras have been recalled due to this issue. Although i did not find the S5000 series mentioned in this article, it may be included. I only used my camera 3 times and its been sitting for almost a year. Please read.
Service Advisory to Owner's of the FinePix A303, F410, and F700 Digital Cameras
FUJI PHOTO FILM U.S.A., INC. announces that some of the FinePix A303, F410, and F700 digital camera models may develop a problem with the CCD imaging sensor. However, the problem affects a limited number of units and may not occur in all cameras.
The symptoms are captured images that appear completely black, have a purplish cast or multi- colored distortions. These symptoms would be seen on the camera LCD monitor when the camera is in the shooting mode or during playback. A limited number of these models will have these problems. The following list of serial numbers and model names may be affected:
Model Serial Number Range:
FinePix A303 3JA4****~3JA5****
FinePix F410 32A1****
FinePix F700 33A0****
Serial numbers are found on the bottom of the cameras
If your camera serial number is on the list and experiences the symptoms described above and have no other additional damage/malfunction, FUJI PHOTO FILM U.S.A., INC. will repair your camera at no charge, even if your standard one-year limited warranty has expired. If your camera is beyond the standard one year, limited warranty period, you will receive a written estimate for any additional damages or malfunctions not listed in this Service Advisory.
This announcement is issued by FUJI PHOTO FILM U.S.A., INC. and is limited to only those Fujifilm products imported to the U.S.A. by FUJI PHOTO FILM U.S.A., INC. and sold by FUJI PHOTO FILM U.S.A., INC. to authorized dealers.
IF SERVICE IS NEEDED:
Package the camera carefully using ample padded material to prevent damage in transit. Include your name, address and phone number with the shipment as well as a general description of the problem. Keep a record of the camera's serial number and shipment tracking number. Ship your camera to the Fuji Service Center noted below:
Fuji Photo Film U.S.A., Inc.
1100 King George Post Rd.
Edison, NJ 08837
Attn: Camera Repair Dept./CCD Advisory
Posted on Dec 06, 2008
Believe it or not, but I put my FinePix s5000 camera in the refrigerator for a couple of hours and it fixed the problem! Weird? I'd say. My friend recommended this to me. He has a laptop that wouldn't boot and the cold frig fixed it.
Maybe it's the contacts on the circuit board shrinking to make a better connection, but whatever it does - it fixed my camera for now.... I'm keeping my fingers crossed though. HA
Posted on Dec 03, 2008
a 6ya Expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to an Expert (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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