Question about Microsoft Xbox 360 Console

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Need answers when i turn on my xbox 360 it keeps saying open tray

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  • harvs67 Jan 08, 2009

    was working great last night but this morning it just keeps saying open tray,have tried games and dvds but with same result,this is my third 360(other 2 have ring of death) and the last,ps3 is where im going.

  • Tripper_40 Jan 08, 2009

    I have the same open tray message. I just opened the tray and take a pen or something and turn the notched gear a little and then it works. I think it is something to do with the tray mechanism not closing all the way even though it appears to. You would think with all the money they are making on these things that microsoft would get it right, this is crazy...Is there something else I should do to fix the problem? I think, from looking at all the other problems xbox is having, this will lead to worse problems to come.

  • leonardlavig Jan 26, 2009

    I have the same exact problem

    I am also on my 3rd xbox console.. ( 2 due to RING OF DEATH) this is just ridiculous.... Microsoft is complete ******** ive tried calling xbox customer support and they want me to pay $100 to repair the issue.. I told them i did not want to pay anything and i wanted to speak to a supervisor... but the only deal he could cut was 50 dollars... I BELIVE I SHOULD NOT HAVE TO PAY FOR A REFURBISHED XBOX when they already have taken 3 months to fix my other one... NOT ONLY DO I HAVE TO PAY FOR LIVE.... RING OF DEATH...and NO BLUE RAY

    forget microsoft!!


  • Anonymous Feb 18, 2009

    dude the same thing happens to me call of duty world at war works fine when i put it in and call of duty 4... left 4 dead assassins creed halo 3 guitar hero 3 gears 1 and 2 rainbow six vegas 1 and 2 lost planet... practically all of my games never work for my xbox... but ive found it most helpful to keep making it go in and out then let it go all the way out and then make it go in and it works for me but im gunna try to do what that guy said to do is just drop your xbox 2 inches off the ground oh well it makes noise anyway right?



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I had the same problem i would put games and stuff in and it would not load so i just tapped the top of the xbox above the disc tray while it was trying to read it and it finally read and has been fine since i recommend putting a disc in that you dont really care about just in case it gets scratched 

Posted on Feb 12, 2009

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Ok i got it to work,the solution is very technical so read carefully,lift front of console up about 2 inches from surface and drop,it worked for me.

Posted on Jan 08, 2009


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Posted on Jan 02, 2017

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SOURCE: I turn on my xbox 360 and it says open tray and wont read disc

I have had this happen about 3 times. The first time was when i figured out how to fix it. The 2nd and 3rd were temporary.(Just needed to be turned off for a moment) You need to shut the console off for atleast 15 minutes 10 at the lowest with everthing unplugged. I mean the hard drive, memory unit, and all cables, and adapters. Then after 10-15 minutes plug everything in and DON'T PRESS the BUTTONS ON THE XBOX OR THE CONTROLLERS. Press the button to open the tray and take out the game or dvd and put in a different one. If this doesn't work do it all over again and then put in a different game or dvd not the previous ones and turn on the console the same but then a soon as you get the disc in and closed in shut it off then open the tray and wait till you are at the main menu go into any program so you can't see it is reading and close the tray. If that doesn't work contact the xbox support line. Really hope this works for you.

Posted on Jun 23, 2009

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SOURCE: My xbox 360 wont play discs - keeps repeating open tray.

Call microsoft at 1-800-4-MYXBOX

Posted on Jul 15, 2009

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SOURCE: xbox 360 wont read it say open tray

I learned this from a Youtube video and this did the trick for me. Hopefully, it will solve it for your X-Box 360 too! 1. Put disc into X-Box 360. 2. Turn X-Box 360 off. 3. Open tray. 4. Take disc out. 5. Slam Tray 6. Turn off X-Box 360 (Immediately after slamming the tray shut) 7. Turn on X-Box 360 7. Hopefully, it will work this time!

Posted on Jan 10, 2010

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What do you do when your xbox won't read disks?

The main problem might be a big problem with the disk tray. There might be an faulty wire that has lost connection and if your disk wont event turn on, there might be a problem with the power supply that supplies the cd tray. If the disk opens and closes but doesnt read and wont say tray is in and keeps saying open tray, there might be a small fracture on some of the wires or there is something wrong with the motherboard of the xbox 360. The best way is to buy the warrenty now and send it to the xbox 360.

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I turn my 360 on and instead of reading the game, it says "open tray". i open the tray and close it back and i hear 2 clicks and then it says "open tray" again.

My Xbox 360 does that too sometimes. All I usually do is first try turning the disc. If that doesn't work, try an empty tray. If you still get that message after trying again, put in a DVD. That can help. If none of that works, unplug your 360 and leave it for a day. Then try again.
Please rate my answer if it helps.

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X box keeps saying open tray when game is in i

turn on xbox open tray, turn off xbox with tray open, turn it on making sure u dont close the tray until it is totally on then close it, then restart your xbox

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It keeps saying open tray close tray

If the fan revs up to full speed in a few
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