Question about Creative Labs Zen Micro MP3 Player

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NEED HELP!!!!!!!!!!!!!!!!!!! My zen micro 5gig will turn on but it freezes at the main screen have tried everything am ready to burn it and dance on its ashes

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Re: NEED HELP!!!!!!!!!!!!!!!!!!!

Mine too. there is no way i can see to get repairations for my loss of time and money other than a class action lawsuit. this person said they where working on getting one started.

Posted on Jun 06, 2007

Re: NEED HELP!!!!!!!!!!!!!!!!!!!

No solution but mine did that. fortunately the retailer replaced since it was a gift. thought it was just mine. must be a flaw.

Posted on Jan 01, 2007

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Hi I have creative zen micro that freezes, can you help?


Lots of people have the same problem, though noone really knows why. Many are convinced that Creative simply screwed up. None of the firmware updates I've tried fixed it, so the problem is probably hardware-related. Another common problem is that the headphone jack glitches. It's simply too weak. Though Creative has not officially commented this, it appears newer versions don't have the headphone jack problem (at least not as often). Anyhoo, be careful with the connector.

If you still can, I would recommend you to return your Zen Micro and get something else. Otherwise, you can fix the freezing (every time it appears, and it WILL happen again) like this:
1. Shut the player down (if you can). Remove the battery.
2. Hold the power button and reinsert the battery. Keep holding the power button until the player is started up. You should now be on the recovery screen.
3. Run a Disk cleanup. This will delete all your settings, but your songs and playlists will be intact. I don't know about other stuff like calendar entries.
4. After the cleanup is done, choose reboot.
The player will now reboot. After the reboot, your Zen Micro will display "Rebuilding library". After this is done, you should be able to use your player again. Just be ready to do this every few days. It mostly seems to happen when it's been off for a while and the battery power is low.

i hope this will be helpfull to you .

please don't forget to vote me ,


Feb 02, 2011 | Creative Labs Zen Micro MP3 Player

1 Answer

Zen Micro 8gb freezes during transfers -6gb model works fine!

Now convinced this is bad boot sector on the HD and searching for a repair utility (the inbuilt zen reformat option doesn't sort it) or have to replace HD with new one.

Nov 13, 2009 | Creative Labs Zen Micro MP3 Player

1 Answer

Zen Xfi hanged-up

Use the reset button by pushing in with a needle. This is on the bottom of the unit.

Sep 04, 2009 | Creative Labs Zen Micro MP3 Player

4 Answers

My creative zen keeps freezing!

Hi -
I know this response is way late to help you, but I was having the same problem. I could turn the zen on fine, but as soon as I tried to play music it would freeze and I couldn't turn it off. Using the reset button didn't help any since it would still freeze if I tried to play anything.

But I found reformatting the entire zen totally fixed it.

Connect your zen to your computer, go to windows explorer, click computer on the side bar, and your zen should be under "portable devices". Click on it. You should now be viewing the "storage media". Right click and select "Format...". This completely resets the zen, clearing any preferences or media you put on it and the freezing problem.

It was annoying putting all the pictures, videos, and itunes back onto my zen, but at least it works now. Since I've reformatted it, I have had no problems.

Hopefully this helps others who experience this problem.

Jul 01, 2008 | Creative Labs Zen Digital Media Player

1 Answer

Dropped Creative Zen Micro 5GB

needs new hard drive

Nov 17, 2007 | Creative Labs Zen MicroPhoto MP3 Player

2 Answers

Freezes at "rebuilding library"

I just found this on another website and it seems to be working so give it a shot

Listen!!!!! Anyone having problems try this before you blame the product. Turn off player........remove battery.......hold on button ON and put battery back in while still holding the power button on. When power comes on release the power button. You should now see a clean format and re-boot screen. Use the clean function two times. After the second time go down to reboot and should be fine. Worked for me. The Zen Micro Photo is a sweet mp3 player. Dont blame the product for something YOU most likely did. This will fix 99% of your players problems

Nov 12, 2007 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

Zen v plus

sounds like bad hard drive try using the recovery tools at creative:

Sep 01, 2007 | Creative Labs Zen Micro MP3 Player

2 Answers

Zen Micro

Sounds like it may be the index in your Music Library. Try going into Recovery Mode; remove battery, hold power switch to ON, replace battery, release power switch when the Recovery Mode screen appears on the screen. Run Option 1 CleanUP, after it completes run Option 4 Restart. You will get a Rebuilding Library screen when it reboots, that's normal, then it should go back to your startup screen. Good luck and let us know what happened

May 01, 2006 | Creative Labs Zen Micro MP3 Player

2 Answers

Dropped Creative Zen Micro 5GB

hi look in "Self-help Resources" fro a driver upgrade -see if it works if not look for support good luck

Apr 19, 2006 | Creative Labs Zen Micro MP3 Player

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