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If the rechargeable battery is more than 3 - 4 years old then the battery could be worn out. Rechargeable batteries have a finite number of charge and discharge cycles and will lose their charge capacity over time, i.e. won't charge to 100% and gradually the charge reduces until the battery won't charge up at all. OR The battery shows a 100% charge but when the adapter is disconnected the battery drops off to zero capacity in a very short time. If the battery drops to an unacceptable charge level then the battery needs to be replaced. Rechargeable batteries will fail if stored in a discharged state for long periods.
(I "ASSUME" you charged it, or tried to). HOW OLD is your MP3 player?? If it's pushing 2yrs old, or played/used on a fairly regular/daily basis, .....YOU MAY JUST NEED A NEW BATTERY.
Carefully peel up the UPC code strip on back of player. (There is a tiny screw underneath it) Carefully remove screw. (The snap notches are 'L' shaped inside the edges of the case). Gently slide/pry open the backside of the case, taking care NOT to break the snap notches. Open case, REMOVE BATTERY. FIND/MATCH BATTERY TYPE. (look in WATCH batteries). Place the new battery in player. Close case, restart/turn on player.
Depending on how long you've had the player, the batteries may need replacing.
I have seen a problem where the computer would not recognize the player and would not charge it, however.
First, I recommend trying to charge it directly from the computer USB port (not the hub) if possible. If that doesn't help, try reinstalling the software for the player to see if the computer will then recognize it and allow charging.
If neither of these fix the problem, it's probably time to replace the batteries.