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Re: CARTRIDGE IS INSTALLED PROPERLY
Clean the rollers, reinsert the ink cartridges and reset the
printer. Take a test page to ensure that everything works fine .
If you still have problem remove the print head and check the base whether it is clogged with ink. Clean it and place it properly and plug back the power chord to printer and take a test page . This will solve your problem .
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If you replaced an ink cartridge while Near Empty was displayed on the LCD, the LCD may ask you to verify that it was a brand new one. Example: Did You Change Blck? 1.Yes 2.No. For each new cartridge you installed, press 1 on the dial pad to automatically reset the ink dot counter for that color. If the ink cartridge you installed is not a brand new one, please be sure to select 2. WARNING If ink gets in your eyes, irrigate them with water immediately and call a doctor if you are concerned. If you wait until Ink Empty message is displayed on the LCD, the machine will automatically reset the ink dot counter. If the Install message is on the display after you have installed ink cartridges, check that the ink cartridges are installed properly.
Press print button. Choose replace ink. Ignore this two steps if the display on your printer is Colour Ink is Empty.
Open cover. Press the round side of the ink cartridge holder arm and the holder will pop up. Take out the ink cartridge. Put in the new cartridge and pop the holder arm back by pressing it down.
Remember to remove the seal below the new ink cartridge before replacing it.
Usually when it prints light on one side and normal on the other, it's either the drum (which you replaced) a dirty corona wire, or the toner is unevenly distributed in the cartridge. You can removed the toner cartridge and gently drop it from a distance of about 4-5 inches to dislodge any caked up toner. This is normal in a cartridge that has sat a while or if the fax machine is in a room with high humidity. Hope this answers your question and best of luck. Greg
A “No Cartridge” error message on 1960c products is caused by third-party (non-Brother) ink cartridges
leaking ink onto the Ink Sensor PCB and shorting out the cartridge sensor. In order to resolve this issue, a new
Ink Sensor PCB will need to be installed.
I had the same problem on an MFC 5840CN that uses the 900 cartridges. On the back of the cartridge is a sloping section that protrudes. This fots in between a light sensing device that determines the ink level.
What seems to happen is that the light sensor goes wonky. It could be dirt
When you remove the cartridge the light sensor isn't picking up any light so the machine doesn't know that you have removed or changed the cartridge and therfore doesn't reset the print counter.
It is fiddly and difficult to get at which makes cleaning it awkward. I have just used a torch with great success.
Removed the cartridge, shone a torch on the sensor, used my finger to close the "lid open switch" and the display asked If had changed the cartrdge. Hey presto!
The only down side is that the machine may not sense when the ink level is really low. I don't know if the machine uses the light sensor or pre programmed count to determine this or a combination of the both.
Good Luck and this should get you printing again.
hopefully you are using oem product,which means product made by the brand. After market product is a gamble it may be cheaper but it is no garauntee. If you are using the proper product then what you have is a bad unit. You see the proper product has a fuse in it which resets the internal counter back to zero. Which intern shuts off the light.
I know this is a dumb question but did you remove the tape off he bottom of the ink cartridge? Also sometimes if you are using a generic ink cartridge the machine may not recognize it. Make sure the cartridge is seated in properly and that it is in the correct location. (not color spot). Hope this helps.