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Copy machine problem

We have a Xerox WorkCentre Pro 215 copy machine. It was working fine, then decided to not feed the paper from the supply tray up through the rollers. The paper would get as far as the rollers then begin to crumple up and then shut off the machine.

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Hello, sir
i have a photo copy machine of canon ir2018N.
my problem is when i start my photo copy machine his inistailzation process start and then given to messeage System ERROR E261 is show.plz sir slove this problem very urgent.thanks

Posted on Sep 07, 2009

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Can not get copy off of credit card size

Posted on Jan 27, 2009

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Sounds like the fuser drive gear. pretty common on these machines. not too hard to replace.

Posted on Dec 18, 2008

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Posted on Jan 02, 2017

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Xerox WorkCentre 7120 error code


Chain Description 001 Cover and Door Interlocks 002 Touch Screen / Control Panel 003, 041, 045, 123 Machine Communications 004 Drives 005 Duplex Automatic Document Feeder (DADF) 061, 062 Scanner, DADF and ROS 007 Paper Supply 008 Paper Feed 009, 089 Xerographics 010, 011 Fuser, Copy Exit 012, 013, 047, 112 Finisher 016, 124, 127 Configuration, Software, Memory, Hard Drives, Color Server, DFE 018 Network Communications 020 Fax, Software 021, 121 Foreign Interface 022 Job Timers 024, 026, 027, 033 Job Parameters 034, 035, 036, 133, 134 Fax Communication 042 Motor, Fan, Sensor 071 Tray 1 Misfeed 072 Tray 2 Misfeed 073 Tray 3 Misfeed 074 Tray 4 Misfeed 075 Tray 5 Misfeed (Bypass Tray) 077 Paper Path Jam 078 High Capacity Feeder 083, 084 Fax Jobs 091 Drum Cartridge 092, 093 ATC, ADC, Toner 094 IBT, BTR 102 Job Queue 103, 116 Software

Aug 23, 2014 | Xerox Office Equipment & Supplies

1 Answer

Blank page when I copy or print reports


Re check all the connections. When taking off the paper feed assay, other parts and plug and jack connections were needed to be taken off first.
Make sure the drum seats in its correct position, silver grounds are not bent.
The copy cartridge and Dev housing are not connecting very good somewhere.
Make sure the machine is unplugged.
Try running copies.

Apr 21, 2010 | Xerox WorkCentre Pro 580 Plain Paper Laser...

1 Answer

Xerox XD120F copy machine not pulling paper through to make a copy. Might grab paper and then jamb.


If the paper is not pulling out of the tray, you should replace the feed rollers. They are easy to replace.
If it is pulling the paper about 2/3 of the way through the machine, you would most likely have a broken fuser heat roll gear, again cheap and easy to replace.

Feb 15, 2010 | Xerox WorkCentre XD120f Copier

1 Answer

What does code J1 mean on a xerox work center pro?


J1 mean any paper jam in paper feed area or sensor displace.lower cassate or multi pass tray.clear jam paper then solve your problem.

Dec 23, 2009 | Xerox WorkCentre M-24 Color Copier

1 Answer

I need the part # for a pickup roller


If anything else fails, call Xerox and ask for parts support. They might be able to sell you the part. Keep in mind you might have to purchase the whole paper feed assembly, not just the roller.
good luck.

Sep 10, 2009 | Xerox WorkCentre Pro 580 Plain Paper Laser...

1 Answer

Xerox WorkCentre Pro 215 E2 Error Code


Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

Nov 19, 2008 | Xerox WorkCenter PE120i All-In-One Laser...

1 Answer

Xerox workcentre pro 765 paper jam


On this model, the roller assembly may need to be replaced. The part comes with a complete set of rollers and a new clutch on the end of the shaft. This clutch is important to the operation of paper feeding.
The other area that can be a problem is a solenoid that actuates the clutch. If the solenoid does not operate you can have paper jams.
The supply voltage for the paper solenoid clutch is supplied by the mother board. If this is the case, a new mother board needs to be installed.
The paper trays have springs under the metal tray, sometimes stretching these springs just a small amount can help to increase the pressure to the paper feed rollers. In time, they can get weak and with a full tray of paper, the paper will not touch against the feed rolls.
If possible, sometimes using a light weight piece of sandpaper, scrub the rollers to break the hard rubber glaze. This can give better grip to the feed paper.
On this machine, there is a side door to on the right side. It opens to clear a jam. There is a black door inside that flops out. If this black door is not hinged, and you can hold it in you had in any side position or comes off and in your hands, this black door needs to be replaced. This door has rollers, which help drive the paper.
For safety reasons, a service call may need to be placed on this model machine.
This is a very good model, customers prefer this machine because of its uniqueness in preforming jobs different from even the newest models.
If you wish to keep this model and the manufacture continues to support the product, you can make a good investment on this model.
If you decide you wish to keep this machine, pay the price, and get the service work done properly by a trained service representative.
Above all, be safe and enjoy your product.
Good luck.

Jul 27, 2008 | Xerox WorkCentre Pro 765 Laser Printer

2 Answers

Xerox WorkCentre Pro 785


My best guess with the A4 is that the tray guide is not set correctly. Or the machine has been told that your tray has A4 in the tray.
If you resolve the A4 issue, you will most likely resolve the jamming problem since it is looking for a longer piece of paper.
Additionally, take a cloth with a soapy cleaner. Fantastic, some cleaner like that, take out the drum, and toner cartridges and clean all the rollers you can see throughly.
If that doesnt resolve the issue then you may also have some very worn out rollers. See if they feel slick .

Nov 19, 2007 | Xerox WorkCentre Pro 785 Plain Paper Laser...

3 Answers

Can't print envelopes


Solution Title: How to print on COM10 envelops from the Bypass tray (PCL6) using a Windows 2000 O/S Resolution/
Solution
thumbsup.gif Fixed! thumbsdn.gif Did not fix. Resolution Role: Fix
Critical Message: The Envelope must be placed in the Bypass Tray face down (flap side up) and Long Edge IN. In Microsoft Word (Word 2000)
    1. Under the Tools tab, select Envelopes and Labels.
    2. Enter your Delivery and Return addresses.
    3. Click on Options
    4. Under Envelope Options; [Envelope size], select Size 10 (41/8 x 91/2 in)
    5. Under Printing Options, select Portrait (LEF) - Long Edge Feed
        • As Feed from, select Tray 5 (Bypass)
    6. Click <OK>

Within the WorkCentre Pro 123/128 print driver
After opening up the print driver [<Start>, <Settings>, <Printers>, double-click on the WCP 128 PCL6 driver], click on Printing Preferences under the General tab.
  • Under the Paper/Output tab
Set the following features as follow:
    • Job Type: Normal Print
    • Paper Size: COM10
    • Output Size: Same as Paper Size
    • Image orientation: Portrait
    • Image Rotation: OFF
    • 2 sided Print: 1 sided Print
    • Stapling: None
    • Output destination: Center Output Tray
    • Offset Stacking: None

  • Under Tray/Layout
  • Set Paper Source to Tray 5 (Bypass)
  • Click on Bypass Tray Settings
    • Paper Type: Heavyweight (1 or 2)
    • Feed orientation: Portrait
  • Click <OK>
  • " on Specify Paper Type and select Heavyweight (1 or 2)
  • " (Apply> and <OK>
  • " <OK> again

In Microsoft Word under Envelopes and Labels, Click <Print> to send the information to the printer.

Note: This setup represents one way of printing envelopes. Other ways setting up some features in a different manner will work as well.

Solution v1.3.20.0 312637.How to Print on COM10 Envelops From the Bypass Tray (PCL6) 2006-04-05 21:57:29

Nov 02, 2007 | Xerox WorkCentre PRO 128 Copier

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