Question about SanDisk Sansa m240 MP3 Player

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Just got it and doesn't work

I just got my sansa for christmas and it was working fine up until thursday. I hooked it up to the computer but my computer isn't recognizing it, but it'll say on the sansa screen Sandisk initilizing and then go straight to the sansa screen and stay there. I tried taking it out the computer and turn it on but it does the same thing! so please someone help me.

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Re: Just got it and doesn't work

I have been having the same problem. Have you already tried taking the battery out and holding the menu/power button for 30 seconds to reset it? Hoping we will both have better luck...

Posted on Jan 01, 2007

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I plugged in my ativa mobil IT and it doesn't power on. (PT15)

I received one as a gift. Couldn't get it to work either. Returned to store for a replacement three times. Same problem. Store couldn't get them to work either. Suggestion: buy another brand.

Dec 26, 2009 | MP3 & Digital Media Players

1 Answer

My sansa E280 will not turn on

I have more advice on my Tips & Tricks for fixing Sansa players, but here is a likely candidate:
Download the Sansa Recovery Tool from Sandisk's website (make sure the Sansa is not plugged into the computer yet). Once the Recovery Tool is downloaded, connect the Sansa to the computer while holding in the REC button and continue to hold it even after th player is plugged in. It should go into Recovery Mode in 10-15 seconds or so.

-Tha Mp3 Doctor

Jan 17, 2009 | SanDisk Sansa E280 MP3 Player

1 Answer

Sansa clip won't play songs

This is a typical problem. Take it back to the retailer for an exchange.

Jan 13, 2009 | SanDisk Sansa Clip MP3 Player

3 Answers

Sansa e250 computer problems

Try using Windows Media Player instead, and see if you get the same result. If it loads in Windows Media Player, then the problem is with WinAmp and not your Mp3 player. When you say it loads half-way, do you mean it loads half the songs and then shuts off? Is the Sansa running on low battery? WinAmp has some kind of update released in the past week - did you download the update, and then experience the problem? It's probably not this, because other users have had the same problem that you are reporting since at least Christmas 2007.

The following is an advice from another Sansa user, so I haven't been able to verify it myself:
"I have to have WinAmp open and a song playing then connect my player and then it will work fine. If I just connect my player then start WinAmp it crashes"

If all of the above fails, reformat your player and start over from scratch. Let me know how everything works out - this is an issue that not even the Sansa website seems to have an answer for.

-Tha Mp3 Doctor

Jun 11, 2008 | SanDisk Sansa e250 MP3 Player

4 Answers

Sansa C250

Mine froze up and I just took the battery out. Then it stopped freezing up.

Mar 01, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

My Sansa c250 will not play audiobooks

Have you tried a converter to change your file formats into mp3 so that it should work. use to find good, well working mp3 converters.

Jan 14, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

New Sansa e280 is "dead"?

hold the power button for 15 sec.
dosent work? just a guess.

Jan 01, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

MY sansa connect 4gp crashes my computer

Go ahead and do this, in case the DB is corrupted:
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:

Dec 30, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Sandisk sansa e250 keeps retarting

you should try formating it. when you plug it into your computer... go to my computer right click on your mp3 player name under " devices with removable storage" click format. make sure nothing is checked. and then press start. wait till its done, and it should work. good luck. i can use some to..

May 11, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer


I'm sorry to say this but you will probably end up having to return it as tons of people including me have had to do. I got one for Christmas and it worked for a day, just a day, imagine my horror when it didn't work anymore it did the same exact dumb freezing thing. Sansa has offered a solution but it's just crap. Return it to save yourself some time and frustration, think about buying another mp3 that has better feedback from buyers, like say the creative zen 1gb for 89.99 its a good alternative that I'm going to buy as a replacement for my sansa it's more money but its worth it you get what you paid for. If not the creative zen than choose carefully the mp3 your going to buy go to websites that show customer feed back. I'm sure if I'd have not wanted a sansa if I had know so many people's kept freezing. Don't be sad, happy mp3 shopping!

Jan 04, 2007 | SanDisk Sansa m240 MP3 Player

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