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Lost DIrections and the webcam shuts down my Yahoo Messenger

I plugged my new webcam (Phillips SPC110NC into my PC. Under My Computer, I found the hardware and opened it up - the video captured my image on screen. When I try to connect the webcam to Yahoo Messenger, everything shuts down- the onscreen camera image and Yahoo Messenger. I can't find any instruction manual with the box. What should I do?

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  • Anonymous Dec 30, 2008

    i have the exact same problem. i have the instruction manual and it does not give any instructions for yahoo messenger

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  • 8,637 Answers

Normal 0 Try disconnecting the Camera from the USB port and reinstall the CD or Downloaded software program. When the program asks you to connect the camera to the USB port, do so and it should work.
Then to use it on the Web do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:
  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
C. Windows Live Messenger:
  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Feb 01, 2009

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You need to use this driver.

FROM THE PHILIPS WEBSITE:
_______________________________________________________________________

How do I get my webcam working with AIM / Yahoo / Live Messenger / Skype?


In order to get the SPC110NC working with AIM / Yahoo / Windows Live Messenger / Skype you need to download a driver.
Please download the driver for your operating system and follow the instructions supplied:

Windows XP
http://www.p4c.philips.com/files/s/spc110nc_27/spc110nc_27_dxp_eng.zip

Windows Vista
http://www.p4c.philips.com/files/s/spc110nc_27/spc110nc_27_dwv_eng.zip

_________________________________________________________________________

install the driver after you download it.

Then go to the device manager
(right-click "Computer", then click "Manage", select "Device Manager")
Then browse for the webcam in the tree menu to the right of the window.
Right click the webcam entry and click "Update Driver".

After that you should be good to go!

Let me know if you need any further help.

Good Luck,
Simon

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