Question about Medion Computers & Internet

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Medion notebook under warranty less than a year old it was plugged in and charging yesterday when there was sparks coming from the charger slot, and a few sparks were released. This had given me a bit of an electric shock. Then screen had gone black and the power had cut out. the main laptop itself works, but when you plug in a charger it cuts out. also, when you plug in the charger and then turn it on sparks have been released from the mains power plug, and the laptop doesn't accept the charger. in addition, if you take out the end of the charger, even after being plugged in for a matter of seconds, it is extremely and uncharacteristically hot. This had also happened to my brother's laptop less than 6 months ago. is it a design fault, can it be fixed, and can i get a refund/new computer?!

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Sounds like the charge socket is not properly seated on the motherboard. I would call customer service on where you bought the laptop and tell them the situation. But by all mean DO NO continue to use it. You may do damage that they say "Is your fault"

Trust me I have had clients that have "Been there .. done that"

Good luck

Posted on Nov 24, 2008

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Posted on Jan 02, 2017

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