Question about Xerox Phaser 8500N Printer

1 Answer

Xerox Phaser 8500N Printer Error 09,037.45:9085

I have problem with with this error code. Added new inks, printer shut down and re-started, Cleared ink blocks and running freely, still showing error code. Any ideas to resolve problem.
Richard

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 125 Answers

Hi Signrite: This should help out. It looks like you are having a problem with yellow.If you are using a third party ink (non Xerox) then you may be having a printhead.

9,035.4x through 9, 038:
Fault codes associated when ink count flags are stuck
after melting 2.5 ink sticks. The following codes are recorded: 9,03x.41, where x= 5
for cyan, 6 for magenta, 7 for yellow, and 8 for black.
Troubleshooting Procedure
Step Questions and Actions Yes No
1 1.
Are the ink sticks all Xerox ink? Go to
Step 2.
Advise
customer. Run
clearISCfault
test to clear the
error.
2 1. Manually verify that the ink stick is able to
advance in the ink loader chute.
Go to
Step 3.
Remove any
blockage and/
or replace the
ink stick.Run
clearISCfault
test to clear the
error.
3 1. Run the appropriate Ink Melt [1, 2, 3, 4]
Heater
test.
1 = Yellow
2 = Cyan
3 = Magenta
4 = Black
2. Did the test pass?
Replace
the
printhead.
Replace the ink
loader
assembly. Run
clearISCfault
test to clear the
error

Posted on Jan 10, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

:I have a Xerox Phaser 8500 with the following error: 13.323.47:31989. Any ideas what this is?


This fault code is saying that the printhead reservoir thermistor circuit is open. Unfortunately, only a printhead replacement will solve this problem.

Jan 09, 2011 | Xerox Phaser 8500N Printer

1 Answer

Fault 37, 008.44:197329


There is a problem with the power up of the printer. For 37,00x.xx error codes you can try power off the printer, wait 30 seconds and power it back on. According to the Xerox support website for 37,008:44 error code you should Verify the Printer's power source and isolate the printer.

Oct 26, 2009 | Xerox Phaser 8500N Printer

2 Answers

Phaser 8560 error code


Most likely you are using generic ink or ink not made for that specific machine. The black ink is the one causing the problem. the printer will then need to be reset.

Apr 15, 2009 | Xerox Phaser 8500/DN Printer

2 Answers

Xerox Phaser 8500DN printer error : 09,037.45:67244


09,03x

35 = Cyan
36 = Magenta
37 = Yellow
38 = Black


The error indicates an ink stick was jammed. You have to clear the ISC (ink stick count) error.

Turn off the printer.
Turn on the printer.
As soon as you see XEROX start moving across the display hold down the back and help buttons until you see "beginning service mode" on the display.
Release the buttons, it will now come up in the service mode.
Scroll down to the function menu, hit ok, scoll to clear isc faault, hit ok.
Hit the back button to get back to the first menu then exit diagnostics, hit ok when it asks if you want to restart in customer mode.

Mar 05, 2009 | Xerox Phaser 8550DX Laser Printer

1 Answer

Phaser 8500 reservoir heater took too long 13,266.44 error


Print-head is shot... You'll need a new one, I see power spikes wiping them out quite often, Leaving your Xerox Phaser Solid-Ink printer on all the time usually isnt a problem.. but be smart about it... if a storm is comming or the forcast says lightning, shut it down :)

Jan 20, 2009 | Xerox Phaser 8200 Laser Printer

1 Answer

Xerox Phaser 8500N Printer Error 09,037.45:9085


You have to go into Diagnostics. Once in Diagnostics arrow down to function menu.
Then select
Then arrow down to ClearISCfaults hit OK
follow instructions on screen.

Nov 24, 2008 | Xerox Phaser 8500/DN Printer

1 Answer

Xerox 8500n with error 13323.47:23971


13,323 is a Printhead Reservoir Temperature Faults . One of 3 things. In order of likeliness.
1. Print head has failed
2. Cable to the back of the print head is loose.
3. Electronics module has failed..

What that code means is that once the ink melts and flowes into the print head, the print head is not maintaining the proper temperature.

Nov 13, 2008 | Xerox Phaser 8400 Laser Printer

1 Answer

Error code 09,036.44:10394


09,03x 35 = Cyan 36 = Magenta 37 = Yellow 38 = Black The error indicates an ink stick was jammed. You have to clear the ISC (ink stick count) error. Turn off the printer. Turn on the printer. As soon as you see XEROX start moving across the display hold down the back and help buttons until you see "beginning service mode" on the display. Release the buttons, it will now come up in the service mode. Scroll down to the function menu, hit ok, scoll to clear isc faault, hit ok. Hit the back button to get back to the first menu then exit diagnostics, hit ok when it asks if you want to restart in customer mode.

Sep 15, 2008 | Xerox Phaser 8500N Printer

2 Answers

Xerox Phaser 8500N Printer Error


That is a yellow ink stick fault.
One is most likely stuck. cracked or otherwise not advance to the front of the ink loader. Check the sticks

May 27, 2008 | Xerox Phaser 8500/DN Printer

3 Answers

Code 09,038.46:4776 whats wrong


that code indicates most likely you have an ink stick in crooked, a broken ink stick in or added pieces of an ink stick.
That code is showing that you most likely have an ink stick loaded incorrectly or it broke.

Nov 28, 2007 | Xerox Phaser 8500/DN Printer

Not finding what you are looking for?
Xerox Phaser 8500N Printer Logo

299 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Printers & Copiers Experts

Whit
Whit

Level 1 Expert

185 Answers

iteminconline

Level 2 Expert

110 Answers

Philip Hughes

Level 2 Expert

63 Answers

Are you a Xerox Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...