Question about Xerox Phaser 8500/DN Printer

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Xerox Phaser 8500N Printer Error 09,037.45:9085

Printer returned to start mode and then showed this error code. I have just put new ink blocks in and are running freely. Have also re-started printer but error code still shows, any advice would be greatly appreciated.
Richard

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You have to go into Diagnostics. Once in Diagnostics arrow down to function menu.
Then select
Then arrow down to ClearISCfaults hit OK
follow instructions on screen.

Posted on Dec 23, 2008

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Hi i have phaser 8560, it gives me a error 09,038,46:62248, plese who can solve me the problem.


Hi there
The onlty thing I can find close to this is.
Acording to the manual its a ink loader error like your loading the wrong type of ink like the puzzles pieces arent matching and hitting the sensor flags right. Yours by the 8 is referring to the black ink. Anyway go to troubleshooting on the control panel. then to service tools. when in service tools press and hold the up arrow while still pressing the up arrow press the down arrow. the display should say hidden menus. go to diagnostic mode press enter go to funtion menu. then go to clear ISC fault and enter. ISC=ink stick count fault. I hope that helps. Just to let you know Ive had nothing but problems with third party ink and once its in the system its hard to get out so I would watch what im doing with my expensive equipment

Feb 18, 2010 | Xerox Phaser 8500/DN Printer

1 Answer

Error code 09.036.44:38950


09,03x 35 = Cyan 36 = Magenta 37 = Yellow 38 = Black The error indicates an ink stick was jammed. You have to clear the ISC (ink stick count) error. Turn off the printer. Turn on the printer. As soon as you see XEROX start moving across the display hold down the back and help buttons until you see "beginning service mode" on the display. Release the buttons, it will now come up in the service mode. Scroll down to the function menu, hit ok, scoll to clear isc faault, hit ok. Hit the back button to get back to the first menu then exit diagnostics, hit ok when it asks if you want to restart in customer mode.

Jun 07, 2009 | Xerox Phaser 8500DN Printer

1 Answer

Phaser 8860 error code 34,015.48:66749


Hi

Cyan Ink Level Sense Fault (34,015.48)

You must have a minimum of something like 3 ink blocks in each cartridge so it looks like the CYAN is running low. Double check that you have a least 3 in each one and the error should go after a reboot. Please use the link below for any further problems or let me know.








http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=x_8500_en,Company={683D76C8-B5C5-416E-9754-DD015FDB4F2E},ts=x_main_en,ques=ref(Country):str(USA),ques=ref(Prod_8500_8550):str(8860),question=ref(ProdFamily):str(Prod_8500_8550),varset=Xcntry:USA,varset=Xlang:en_US,varset=prodID:8860,varset=prodName:Phaser%208860

Mar 20, 2009 | Xerox Phaser 8500/DN Printer

2 Answers

Xerox Phaser 8500DN printer error : 09,037.45:67244


09,03x

35 = Cyan
36 = Magenta
37 = Yellow
38 = Black


The error indicates an ink stick was jammed. You have to clear the ISC (ink stick count) error.

Turn off the printer.
Turn on the printer.
As soon as you see XEROX start moving across the display hold down the back and help buttons until you see "beginning service mode" on the display.
Release the buttons, it will now come up in the service mode.
Scroll down to the function menu, hit ok, scoll to clear isc faault, hit ok.
Hit the back button to get back to the first menu then exit diagnostics, hit ok when it asks if you want to restart in customer mode.

Mar 05, 2009 | Xerox Phaser 8550DX Laser Printer

1 Answer

Xerox Phaser 8500N Printer Error 09,037.45:9085


Hi Signrite: This should help out. It looks like you are having a problem with yellow.If you are using a third party ink (non Xerox) then you may be having a printhead.

9,035.4x through 9, 038:
Fault codes associated when ink count flags are stuck
after melting 2.5 ink sticks. The following codes are recorded: 9,03x.41, where x= 5
for cyan, 6 for magenta, 7 for yellow, and 8 for black.
Troubleshooting Procedure
Step Questions and Actions Yes No
1 1.
Are the ink sticks all Xerox ink? Go to
Step 2.
Advise
customer. Run
clearISCfault
test to clear the
error.
2 1. Manually verify that the ink stick is able to
advance in the ink loader chute.
Go to
Step 3.
Remove any
blockage and/
or replace the
ink stick.Run
clearISCfault
test to clear the
error.
3 1. Run the appropriate Ink Melt [1, 2, 3, 4]
Heater
test.
1 = Yellow
2 = Cyan
3 = Magenta
4 = Black
2. Did the test pass?
Replace
the
printhead.
Replace the ink
loader
assembly. Run
clearISCfault
test to clear the
error

Nov 24, 2008 | Xerox Phaser 8500N Printer

1 Answer

Xerox 8500n with error 13323.47:23971


13,323 is a Printhead Reservoir Temperature Faults . One of 3 things. In order of likeliness.
1. Print head has failed
2. Cable to the back of the print head is loose.
3. Electronics module has failed..

What that code means is that once the ink melts and flowes into the print head, the print head is not maintaining the proper temperature.

Nov 13, 2008 | Xerox Phaser 8400 Laser Printer

1 Answer

Error code 09,036.44:10394


09,03x 35 = Cyan 36 = Magenta 37 = Yellow 38 = Black The error indicates an ink stick was jammed. You have to clear the ISC (ink stick count) error. Turn off the printer. Turn on the printer. As soon as you see XEROX start moving across the display hold down the back and help buttons until you see "beginning service mode" on the display. Release the buttons, it will now come up in the service mode. Scroll down to the function menu, hit ok, scoll to clear isc faault, hit ok. Hit the back button to get back to the first menu then exit diagnostics, hit ok when it asks if you want to restart in customer mode.

Sep 15, 2008 | Xerox Phaser 8500N Printer

2 Answers

Xerox Phaser 8500N Printer Error


That is a yellow ink stick fault.
One is most likely stuck. cracked or otherwise not advance to the front of the ink loader. Check the sticks

May 27, 2008 | Xerox Phaser 8500/DN Printer

3 Answers

Code 09,038.46:4776 whats wrong


that code indicates most likely you have an ink stick in crooked, a broken ink stick in or added pieces of an ink stick.
That code is showing that you most likely have an ink stick loaded incorrectly or it broke.

Nov 28, 2007 | Xerox Phaser 8500/DN Printer

2 Answers

Phaser 860 error code 07.003.45:116163


It is a print head tilt error.
Most likely ink is in the stainless steel pivot block at the bottom of the print head.
Also the printer could have been unplugged and the cleaning blade is stuck to the print head.
Or a cable is binding the print head movement.

Nov 12, 2007 | Tektronix Phaser 860DP Thermal Printer

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