Question about HP Computers & Internet

1 Answer

Accidently dropped laptop from approx 2ft height, the internet carried on when i used it until approximately an hour. The laptop froze for over half an hour so I switched it off by the mains and can not get it to load up and boot. When i press the power button on, it goes straight onto a Hp invent pg with various options on the bottom relating to the "F" numbers. Tried various options but end up back at this page. Any help would be much appreciated.

Posted by on

  • 3 more comments 
  • tomo9213 Nov 25, 2008

    Took out the memory modules??(not 100% which is the modules/RAM) cleaned them etc and reseated them and the battery pack.. turned computer back on.. loud beeping noise for couple of seconds.. blank screen and the lights are all blue as normal and a ticking type noise but nothing.??

    model is hp pavilion dv2500

    Cheers for any advice!

  • tomo9213 Nov 25, 2008

    Sorry to sound dumb.. which is the RAM and which is the memory module?

  • tomo9213 Nov 26, 2008

    reinstalled ram again and now hangs on the hp logo page.. any other suggestions?

  • tomo9213 Nov 26, 2008

    On the hp logo page attempted to run the self hard drive test but underneath it says.. "No IDE Device"? when i try the hard drive test by pressing enter nothing happens?

    Cheers in advance for any suggestions!

  • tomo9213 Nov 26, 2008

    Ok so the laptop is unable to detect the drive... :( can this be easily fixed or is it going to cost me a bomb?


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.


    An expert that has over 500 points.

  • Expert
  • 177 Answers

Try cleaning the RAM first. Also open the battery and reinsert it. Then see, if the problem remains, then let us know the exact error numbers.
Please mention model number too

Posted on Nov 25, 2008

  • 2 more comments 
  • spacewalker Nov 25, 2008

    I think the RAM module is not properly connected. Try to reinstall the RAM again.

  • spacewalker Nov 25, 2008

    Both are same. RAM stands for Random Access Memory

  • spacewalker Nov 26, 2008

    Well here is the bad news. The laptop is unable to detect your hard disk drive.

  • spacewalker Nov 27, 2008

    Before purchasing a new hard drive, try to unplug the hard disk and reconnect it, just to make sure that the hard disk is really bad.


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I stored my mercedes for 4 week and the battery is dead it is normal

Yes, it is totally normal for your Mercedes battery to go dead after 4 weeks of non use due to the onboard computers that drain on the battery. I store my Mercedes for up to 5-6 months at a time. The solution is to install a battery tender that plugs into a power outlet in your garage and this will maintain proper charge in the battery and then will shut itself off until the voltage drops below the threshold again , then will kick on and bring the battery up to full charge. Any auto parts store, ie. Napa, Auto Zone, Pep Boys, etc. carries them. Cost is approx. $35-$45 and take the average person 1/2 hour to install.

Jun 15, 2014 | 1999 Mercedes-Benz CLK

1 Answer

Jvc pd-z42dv4 screen goes black after approx half and hour. Can this be repaired?

Usually a few electrolytic capacitors on the power supply board are swollen or burst.

Dec 17, 2013 | JVC PD-42V475 42 in. HD-Ready Plasma...

1 Answer

My sony xperia x10 smartphone fell down from the height of about 2 ft. is my phone safe?

From only 2ft? Yes your phone should be just fine. Most phones are dropped from 3ft plus and can survive the drop.

I think it's going to be ok

Thank you

Aug 23, 2011 | Sony Ericsson XPERIA X10 Cell Phone

1 Answer

I accidently dropped my HP G71-340US notebook laptop approximately 2 feet hitting the hardwood floor. It was closed and hit the front corner. It sill works fine except all pictures have a grainy, swirling...

you have probably damaged the screen itself, try using it connected to an external monitor, if you have a good picture then your screen needs replacing

Apr 09, 2011 | HP Computers & Internet

3 Answers

Can't sing in the network error code 8002a203

Hi Tim,
PSN are carrying out system maintenance until around 9pm tonight. Would be nice if we all got informed of this then we wouldn't be ripping out our ethernet cables and trying them in our laptops! Nothing to worry about, your PS3 and obviously your internet connection are fine.
Hope this helps.


Mar 09, 2011 | Video Game Consoles & Games

1 Answer

Dell Inspiron. laptop wont start

see....there is nothing to u said your laptop was booting and you pressed cancel ..thats why the windows information are lost......format your laptop again and load the window again.

Feb 16, 2010 | Microsoft Xbox 360 Console

1 Answer

Why now acer.

YOU HAVE PROBLEM WITH YOUR HDD try to remove old and install new OS in new HDD!


If not write back,ok?

Oct 16, 2007 | Acer Aspire 5100-5022 Notebook

1 Answer

System freezes

YOU HAVE PROBLEM WITH YOUR HDD try to remove old and install new OS in new HDD!


If not write back,ok?

Oct 16, 2007 | Acer Aspire 5100-5022 Notebook

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

72 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18381 Answers


Level 3 Expert

2598 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides