Question about Motorola Cell Phones
I received a cell phone from a friend that is the att version of my tmobile phone. My its a temporary replacement. After I called ATT to get it unlocked so that I could use the phone on T-mobile. It will let me send normal text messages but will not let me send picture messages or receive them. That goes for anything such as data message, voice message etc. What do I need to do in order to fix this problem until I can get me a phone that fits my hearing aid needs?
You need to configure internet and MMS settings on your phone to be able to send/receive multimedia messages.
Normally, the service provider sends these data as a SMS once you power on the device for the first time with the new sim card in it.
If you didn't received any, contact your service provider( in your case, it is T-Mobile ) and ask them to send the configuration settings or you may need to go to a T mobile service outlet.
Posted on Jun 11, 2017
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Posted on Jan 02, 2017
If the phone is an AT&T branded device, even if it is unlocked, you will need to contact T-Mobile technical support and get their MMS/GPRS settings for your device. Right now you have the incorrect settings in the phone so it is unable to communicate through data services with the network. They should be able to provide you with this information.
Posted on May 22, 2012
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