Question about Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Black screen Not able to take pictures when you turn on camera it either has a black screen or it says access also it might say turn power off and on again.

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  • candy828 Dec 01, 2008

    sorry to admit, tho, that i dropped it first...

  • RubyRed07 Jan 31, 2009

    Has anyone received a solution on this issue? The same thing is happening to me.

  • mdafonte Feb 01, 2009

    it worked earlier in the day, not nemore...same prob

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  • Master
  • 455 Answers

Hi,

Turn the power off and on again message is displayed when the Lens mechanism is stuck or when there is an internal malfunction. To resolve the issue, try turning off and on the power for few times. If the issue persists, try power resetting the Camera.
To power reset the Camera, remove the battery from the Camera. Press and hold the power button of the Camera for 30 seconds. Remain the Camera without power for 60 seconds and reinsert the battery to check the operation.
You can also try Initializing the Camera by selecting the INITIALIZE option from the SETUP1 Menu of the Camera.
If the issue persists, service may be required.

Thanks for using FixYa

Posted on Dec 06, 2010

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Hi,


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, press the RESET button located above the PHOTO button which will change all settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


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I have a sony cybershot, model DSC-W55. when i press the power on button, the camera does not turn on as it usualy does. instead, i get a black screen with the word Access on it. (also, when i turn the...


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