Question about Sony Handycam DCR-TRV250 Digital Camcorder

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Black screen when recording but records audio.

I have owned my cam now for 2 and 1/2 years. In October of this year on holiday after a couple of days filming my camera when at a Zoo Park decided it did not want to record pictures. I have been looking on the net today as I have just had a dvd cam for xmas and discovered on an US site that alot of people have had this trouble with their cams. o you know what the problem is and how can I get hold of SONY?

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  • DONNA HAWKINS Jan 02, 2007

    Thank you. I will let you know how I get on. I need to buy a sony cleaning tape.
    I did not try this as video playback is fine.

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This model Sony has a known defect in the CCD image sensor which will cause the camcorder to record a black picture or smeared picture. When played back, the sound will be fine but the picture will be black or smeared. Your older tpes you made before will be just fine when played. Sony is fixing this for free, postage paid. Go to their site, go to the support area and put in this model and you should be able to find the notice for this problem. They will send you a paid UPS shipping label to print out. You'll have your camcorder back working in about 2 weeks! :) Mike63

Posted on Apr 03, 2007

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First try and clean the Head Drum as per per the instructions in the user manual. If the playback is OK,let me know.

Posted on Jan 02, 2007

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