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I have a J6400 all in one series. Troubleshooting says " HP printer cannot find your wireless router. Check that your HP printer network name (SSID) matches your wireless router network name (SSID)" I wamt to connect my 2 computers with the J6400 all in one series.

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  • Anonymous Mar 25, 2014

    I made our wireless network secure with a password. I can't print now. I have a Brother printer. What to do?

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If your router is set not to broadcast or has encryption enabled, you will first have to program the printer by software throught a USB cable, or at the panel on the printer. The printer manual should explain how.

If you need a copy of the manual or other support, it's at this link. Just select your exact printer model and operating system first.
J6400 Printers Support

Posted on Nov 24, 2008

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Problem with hp pavilion g6 wireless


Hello,

I will be happy to help with your wireless issue. However, that is difficult as you didn't leave a lot of information to work with. I have included a few links below depending on your operating system.

HP Notebook PCs Troubleshoot Lost Internet Connection on Wireless Network...

HP and Compaq Desktop PCs Troubleshooting Your Wireless Network Windows...

HP PCs Troubleshooting your wireless network and Internet connection...

HP PCs Troubleshooting Wireless Network and Internet Windows 8

Here are a few additional wireless troubleshooting steps that you can try:

Power cycle the network:

1. Shut down your notebook.
2. Unplug the power to your router.
3. Unplug the power to your modem.
4. Wait at least 45 seconds.
5. Plug in the modem, and wait for it to come back online.
6. Plug in the router, and wait for it to come back online.
7. Turn on your notebook, and test your connection.

Reset the TCP/IP settings:

1. Go to your start screen/menu and type CMD.
2. Right click on the command prompt icon and chose Run as administrator.
3. In the window that opens type "netsh int ip reset resetlog.txt" without quotes, and press enter.
4. Restart your PC and test.

Reset the winsock catalogue:

1. Go to your start screen/menu and type CMD.
2. Right click on the command prompt icon and chose Run as administrator.
3. In the window that opens type "netsh winsock reset" without quotes, and press enter.
4. Restart your PC and test.

Change power management option for your wireless adapter:

1. Open Device Manager.
2. Expand the Network adapters.
3. Right click on the Ethernet/Wireless Adapter and click Properties.
4. Click the Power Management tab.
5. Remove the check mark beside Allow the computer to turn off this device to save power.
6. Click OK.
7. Test.

Forget the Network and reconnect (Windows 8):

1. Press Windows Key + C
2. Click Settings.
3. Click Change PC settings.
4. Click Network on the left.
5. Click Manage known networks.
6. Click the network name.
7. Click Forget.
8: Reconnect

Thank you,
BHK6
I work on behalf of HP

Apr 27, 2014 | HP Pavilion dv6000z Notebook

1 Answer

I have followed directions for putting my HP LaserJet 4050 series PCL6 laser printer online via our home router. I have downloaded the correct driver. The printer shows in my list of printers, but w


1. Setup the printer with the router via network cable (This model is not wireless) on DHCP. The router should see the printer as a IP address on the web admin.
2. Next re-install or configure the printer via a network connection and IP.

Feb 11, 2013 | HP LaserJet 4050 Series PCL 6

2 Answers

How do I set up a wireless printer. I am on a wireless network now. How do I make my printer wireless??


The HP Officejet 7310 has an optional bluetooth wireless adapter. If you purchased the option, you will need bluetooth connectivity at your computer end. Alternatively, you could purchase a third party wireless adapter.
Other than that, you will need to connect your printer to your router/wireless network then all computers will be able to print wirelessly to it through the router.
Hope this helps.

Jan 22, 2011 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

I have a hp pavilion dv7-2277cl laptop (64 bit) and a hp laserjet 2605dn. suddenly the communication between the two has gone missing. This is a wireless network and worked until last week. I have down...


The one that is missing in the network is the printer.So try to reconfigure the IP of the printer again using the wireless wizard in the printer manager. Or go to Using the HP Network Diagnostic Utility in Windows - HP Customer Care (United States - English)

Also ; Very seldom does the printer itself cause problems. To determine if you have printer trouble, do the following:
  • If you're using a wireless connection, see if the wireless indicator lamp is illuminated? Can you turn on the wireless radio from the control panel of the printer?
  • Print a Network Configuration page and a Wireless Network Test report from your printer's control panel, if available.
    • Does the Wireless Network Test report indicate trouble?
    • Does the report indicate that the printer is connected to your wireless router, and not to a neighbor's? The network name the printer is connected to will be shown on the both the Network Configuration page and Wireless Network Test report.
    • Compare the printer's IP address [X]
      IP address
      An IP address is a series of numbers by which computers, printers and other devices on a network are known. An IP address is usually issued by the local wireless router (network) from its DHCP service. A device is given an IP address that is similar to the wireless router's IP address. For example, if the wireless router's IP address is 192.168.1.1, a printer may be given an IP address of 192.168.1.5. to the gateway IP address [X]
      Gateway IP address
      This is the IP address of your wireless router. . They should have a similar format (for example, the gateway IP address might be 192.168.0.1 and the printer IP address 192.168.0.5). If the printer has an IP address similar to 169.254.XXX.XXX, it probably is not connected to your wireless network.
    • On some printers, the Network Configuration page will list all wireless networks detected in your area. Is your network listed among those found? Does it have good signal strength?
    • Are there several wireless networks on your same channel or using channels close to your channel? You should use a channel at least 5 channels away from the closest used channel. Consider changing your wireless router's channel to 1, 6 or 11.
  • Are there any error messages on the printer or unexpected blinking lights (consult your manual to determine what to expect)?
  • Reset your printer (usually by removing the power cord from the back of the printer, waiting 30 seconds and then reconnecting the cord. Consult your manual for specifics).
  • Restart your wireless router [X]
    Wireless router
    A wireless router is networking hardware that allows both wired and wireless devices to connect to a network. When connected to a wireless router, devices such as computers, printers, and other Wi-Fi enabled electronics can share one Internet connection AND connect to each other. Connections can be made to the wireless router through a wireless connection or a wired connection using an Ethernet cable. by unplugging the power cord, waiting 60 seconds, then reconnecting the cord to the wireless router.

Dec 16, 2010 | HP Color LaserJet 3500 Printer

1 Answer

My HP 309 series printer will not stay connected to my wireless network. Can someone help? I end up having to go through wireless network wizard all over again with my WEP password. Very time consuming!


Hello geekgurl !

There are a few things you have to check

When choosing a location for your wireless router, avoid having the following items between the wireless router and wireless devices on the network: long distances, walls, other wireless devices (like cordless phones), and large appliances.

Don't use two wireless routers in your home unless you are very knowledgeable about wireless networking. If your Internet Service Provider (ISP) provides your wireless router as part of their equipment, don't add another wireless router to it or attempt to change the existing settings without the ISP's help or knowledge.

Make the following settings on your wireless router, or verify that they've already been made:

1-Change the manufacturer's default name for the network name (SSID) to something unique.

2-Set the broadcast SSID to "on" or "enable". Note that "on" or "enable" is typically the default setting.

On the printer:

1- See if the wireless indicator lamp is illuminated. Can you turn on the wireless radio from the control panel of the printer?

Print a Network Configuration page and a Wireless Network Test report from your printer's control panel, if available.

* Does the Wireless Network Test report indicate trouble?

* Do the reports indicate that the printer is connected to your wireless router, and not to a neighbor's? The network name the printer is connected to will be shown on the both the Network Configuration page and Wireless Network Test report.

* Compare the printer's IP address to the gateway IP address. They should have a similar format (for example, the gateway IP address might be 192.168.0.1 and the printer IP address 192.168.0.5). If the printer has an IP address similar to 169.254.XXX.XXX, it probably is not connected to your wireless network.

* On some printers, the Network Configuration Page will list all wireless networks detected in your area. Is your network listed among those found? Does it have good signal strength?

* Are there several networks on your same channel or using channels close to your channel? You should use a channel at least 5 channels away from the closest used channel. Consider changing your wireless router's channel to 1, 6 or 11.

* Make sure your computer is not connected through a VPN (Virtual Private Network). You cannot access devices on your wireless network while connected to a VPN.

* Disable your operating system's firewall and your security system's firewall and re-test. If this fixes the problem open ports in the firewall.

HP's Network Diagnostic Utility can also be useful
Visit this link

http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e013-1&h_keyword=dg-NDU&jumpid=ex_r4155/en/hho/ipg/easy_wireless/network_diag/

Check if theres anyway to set an Static IP (does not change) on your printer instead of a Dynamic Hp (constantly changes)

Good Luck !



Aug 13, 2010 | Office Equipment & Supplies

1 Answer

HP printer cannot find access point and I'm not sure what to do.


You must first connect your printer to the pc using usb cable, then run installation wizard that is on the CD that came with the printer.

Wizard will guide you through the setup orcess where you will provider your routers ssid (linksys) to your printer, and your printer will use that ssid to connect to your router.

After the Wizard setup is done, it will tell you to disconnect the usb cable and only then your printer will work on wireless.

Good luck,
Milan

Jun 01, 2009 | HP Office Equipment & Supplies

2 Answers

I just installed my HP officejet J6400 on my wireless. Sometimes it allows my wireless connections to work with our laptops - sometimes not. Today, not. I just tried to uninstall some programs in an...


try changing channel on router. had same problem, the school behind house had their network on channel 11. I changed to 6 (another std) and solved all problems.

May 28, 2009 | Office Equipment & Supplies

1 Answer

Wireless Printer will not print wireless or connected


do you have the program disc if you do then inset it to the computer and hit restart installation and then follow the steps but make your you know your router name (SSID) first.

Mar 30, 2009 | HP PhotoSmart C4385 All-in-One Printer

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