Canonmax310 works fine but creates new problem. Computer has 4 USB ports that work with all devices until I connect Canonmaxz310 to any one port. The screen reads that Windows does not recognize port when I try to use any other device. Disconnecting Canonmax310 clears all ports. Why would this be happening and what might I do to correct this problem?
Local computer shop employee suggested that the USB ports on the front of the computer might be the problem rather than the printer causing havoc. I connected all devices on the back USB ports and the problem was corrected.
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Which USB port Damage because there are two USB port available.
One is Printer USB port or Sec is PC USB port.
If you are say PC USB port not working first you check it USB driver installed or not, or USB connect to motherboard or not. PC there are two side USB available one is front side and sec is back side. You connect only back side, because this USB connect to main board. So you connect only back side. If not working removed driver or installed driver.
Or if you are say printer USB then change cable or port or not solved only change option.
Read More Help.. If you have USB or Network Printer and are having trouble printing and HP Tech Support
Printers are particular about which usb port they are plugged into, a virtual printer port is assigned to USB1 in the computer, when you select the printer port for it to use. You may need to plug the printer into each USB port, until you fine the USB port 1 which it works in, remember to always connect it to this same usb port, otherwise it will not work. There is only one USB port number 1.
Try removing all ports from your laptop, then reboot, and then create just one USB port. Also, go to your hardware devices and make sure your usb ports don't have any question marks or yellow warning symbols. Be sure first that the drivers for your USB ports are installed and working first. This sounds either a faulty USB cord, which does happen, or USB drivers issues in your laptop. The printer is probably not the problem here.
first check usb port is working or not in computer using any usb device ..... insert another usb device like pen drive and usb mouse ....if its detecting and working fine means no issue .... take a new printer cable and check its detecting or not if its not working its may be issue with the printer usb connector .....if your computer usb not working try fix it ...... if
I deleted the email but still have the hard copy, so here goes. This worked with my 14 year old hp and a Dynex USB-Parallel cable.
1. Plug the printer to the USB-parallel printer cable and turn on printer.
2. Plug USB end to USB port on you computer.
3. When you do this, the computer will recognize the cable.
4. Go to Control Panel/Hardware/Device Manager/USB Controllers.
5. Make a click on the + icon and check if you have USB Printing Support
(If you are not able to locate it, unplug cable from USB port and plug it
back in, so you will see something that's new on the Serial Bus
6. Make a double click on USB Printing Support to open a new window
and look for device status. You should see a message "This device is
Now you need to open a new com port for the printer:
1. Go to Control Panel and click printers & faxes.
2. You will see an icon there with the name of your printer, make a right
click over it and go to Properties.
3. Select the Port tab and on the display menu select Virtual USB Port.
If you have more than one select no. 1 first. If it does not work, select
Virtual USB Port, and so on. (The virtual port will depend exclusively on
what the printer requires).
4. Click Apply and try to print a test page.
I first hooked this up putting the USB cable into a port on the front of the computer and it worked fine. I then moved it to the back of the computer and it did not work, so I just had to go to the process again until I found a USB prt that worked. It has worked just fine ever since. This solution was given to me by Dynex Prodlucts customer care team. I am no techie and don't understand any of it, but I can follow instructions and it was successful. Gool luck.
have you connected the printer's USB port to your CPU? If not, then do so. If after doing it, still your PC don't detect your printer, make sure you have a functional USB port. To check it, try using a USB Flash drive if it works with your PC. If it won't, you might have to "Enable" your USB at your BIOS.
There are many possible reasons why your computer will shut down when your USB is used but most probably your PC power supply might not have enough power, try unplug other devices such as printers, scanners, other input/output devices except the mouse & keyboard.