Question about Canon PIXMA MX310 All-In-One Printer

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Canonmax310 negates other usb ports

Canonmax310 works fine but creates new problem. Computer has 4 USB ports that work with all devices until I connect Canonmaxz310 to any one port. The screen reads that Windows does not recognize port when I try to use any other device. Disconnecting Canonmax310 clears all ports. Why would this be happening and what might I do to correct this problem?

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  • Anonymous Nov 27, 2008

    Canonmax310 works fine but creates new problem. Computer has 4 USBports that work with all devices until I connect Canonmaxz310 to anyone port. The screen reads that Windows does not recognize port when Itry to use any other device. Disconnecting Canonmax310 clears allports. Why would this be happening and what might I do to correct thisproblem?

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Local computer shop employee suggested that the USB ports on the front of the computer might be the problem rather than the printer causing havoc. I connected all devices on the back USB ports and the problem was corrected.
Thank you for the opportunity to seek help with this matter.

Posted on Nov 27, 2008

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