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Hp deskjetf3000 all-in-one. Will not print, does not get message from computer. Would not print a self test report. Everything conbnected & cartridges appear OK.

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  • Expert
  • 237 Answers

First and foremost, what lead to this printing issue? Have you installed anything new? Changed the type of paper you used?
Second, go to the manufacturer's website and download its most updated driver. Check the firmware as well.
Third: How long has the cartridges been used? If you can check the ink level, make sure there is plenty of ink to print a self-test page. Otherwise, replace the ink cartridges.
After you have done everything above, let me know any other issues that pops up

Posted on Nov 24, 2008

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  • HP Master
  • 19,396 Answers

If it does not even print the self test report, then the problem is on the printer.

Try unplugging power cord, removing cartridges, and putting them beck in place.

Try also different cartridges to set the printer.

If this does not fix it , then the printer has an internal fault probably faulty head or a faulty board.

Posted on Nov 24, 2008

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  • HP Master
  • 13,433 Answers

Hi, 

when you connect the printer to the computer or power it on, do you hear a ding dong sound about the usb connection? if not try another usb port.
if you hear the sound but you can't print, I would suggest to uninstall all hp programs and drivers from your computer and go into start -> control panel -> printers and faxes and right click delete your printer. and restart your computer.

ones the software and the printer is deleted unplug the printer if you haven't done so already, insert the cd and install the software, plug in the printer when asked. 

after the setup is complete the printer should work fine, remember to restart the computer before installing the printer.

Posted on Nov 24, 2008

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HP Deskjet 5650 - Troubleshooter keeps saying paper is low or out.


How to use the solutions in this document To resolve the issue, try each solution in this document, and then use the steps in this section to print a self-test report. This step determines if the product hardware functions correctly. When you have resolved the issue, and the product successfully prints a self-test report, there is no need to continue troubleshooting. Print a self-test page Follow these steps to print a self-test report.
  1. Load plain paper in the paper tray.
  2. Press the Power button (c01602202.gif ) to turn on the product.
  3. Press and hold the Power button (c01602202.gif ).
  4. Press the Resume button (c01678098.gif ) four times. The self-test page prints.
c01733891.gif IMPORTANT : Try to print a self-test report after every solution even if the solution resolves the issue.

Mar 28, 2013 | HP DeskJet 5650 InkJet Printer

1 Answer

New printer--------paper jam 8.5w x 3.5 inch paper in printer; cannot see it!!


Print a self-test report Use the following steps to print a self-test report.
  1. Load unused, plain, white paper in the tray.
  2. Press the Power button (c01602202.gif ) to turn on the product.
  3. Press the Setup button (c01438890.jpg ) on the control panel.
  4. Use the right arrow (c01185072.jpg ) to highlight Print Report , and then press OK .
  5. Use the right arrow (c01185072.jpg ) to highlight Self-Test Report , and then press OK . The self-test report prints.
c01733891.gif IMPORTANT! Try to print a self-test report after every solution even if the solution resolves the issue.
CAUTION: Never pull jammed paper from the front of the product. If you can pull it from the rear of the product or the tray, always try the rear first. Pulling paper from inside the front cover can cause mechanical damage to the product.
  1. Disconnect the USB cable from the rear of the product.
  2. Press the Power button (c01602202.gif ) to turn off the product.
  3. Disconnect the power cord from the rear of the product.
  4. Remove the rear access door or the two-sided printing accessory (duplexer) from the rear of the product.

Jan 10, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

D7160 error messages showing put the papers facing down , its correct selection from our side but keeps showing the messges


Print a self-test report. See the section on how to use these solutions at the beginning of this document.
  • If the self-test report prints , try printing the original document again. If the issue is resolved, there is no need to continue troubleshooting.
  • If the self-test report prints, but the original document does not , continue to the next solution in this document.
  • If the self-test report does not print , try printing the report again. Listen for the rubber paper-pick rollers; you should be able to hear them rotating. Then, try slowly pushing the paper farther in until the roller engages to pick up the paper. Be careful not to push the paper in too far, which can cause paper jams.
    • If the self-test report does not print when slowly pushing the paper farther in , repeat the previous steps to clean the rollers again. If the issue continues after repeated cleaning, skip the next solution in this document, and then service the product.
    • If the self-test report prints when slowly pushing the paper farther in , try printing the original document again. The paper might not have been loaded far enough into the product. If the issue is resolved, there is no need to continue troubleshooting.
    • If the paper only feeds through the product when you slowly push it farther in , repeat the previous steps to clean the rollers again. If the issue continues after repeated cleaning, skip the next solution in this document, and then service the product.

Nov 18, 2010 | HP Photosmart D7160 InkJet Printer

1 Answer

How to print configuration page hp officejet g55


Printing a self-test page Method one: Print a self-test page from the All-in-One control panel
  1. Press the Menu button.
  2. Press 3 or use the arrow keys to scroll to Print Report , and then press the Enter button.
  3. Press 5 or use the arrow keys to scroll to Print Report , and then press the Enter button. The self-test page prints.
Method two: Print a self-test page from the computer
  1. Click Start and click Printers and Faxes .
  2. Right-click the appropriate product, and then click Properties .
  3. Click Print Test Page . The self-test page prints.


Oct 22, 2009 | HP OfficeJet G55 All-In-One InkJet Printer

1 Answer

Hp printers continue to jam


Print a self-test report Use the following steps to print a self-test report.
  1. Load plain white paper in the input tray.
  2. Press Setup , and then press 2 . The Print Report menu displays.
  3. Press 1 to select and print a Self-Test Report .
IMPORTANT! Try to print a self-test report after every solution even if the solution resolves the issue. Solution one: Clear the paper jam Follow these steps in the order presented to resolve the paper jam. Step one: Remove loose paper from the tray Remove any loose sheets of paper from the input tray and the output tray. CAUTION: Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the print mechanism

Sep 08, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Won't Print and says that it is out of paper


Hi Salson !

Salson, you have only mentioned that the printer won't print, but plz be clear about the issue, so that I can help you in the best way.

If you are receiving an error "Out of Paper" on the printer, then it will considered as a Hardware malfunction problem. If it on your computer (Under the printer icon) then it will be a software issue.

However, to check the hardware functionality of the printer, perform the below steps on the printer to print a self test report.

By looking at the pic of the printer, it seems that you are using PSC 2500 printer, so perform the below steps on the printer itself.

On the front panel of the All-in-One, press Setup then press 1 and then press 4.

It will work for both
HP PSC 2400 seriesHP PSC 2500

If you are unable to print a self test report, then try to make a copy from the front panel of the printer, by placing a text document on the scanner glass and then press color copy button.

If the printer prints a test report or makes a copy , then it confirms that the printer is working fine. The issue is with the software part.

If printer fails to print and then error message displayed on the printer LCD screen, then perform the steps given in the blow link.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00786157&cc=us&lc=en&dlc=en

The hardware issue may or may not be resolved. Hoewever, if the error message is on your computer, then try to run the print diagnostic utility if the printer is connected to the computer via usb cable and check for the result.

Here is the web link to donwload the print diagnostic utility.

ftp://ftp.hp.com/pub/softlib/software10/COL21389/mp-56143-3/IJS_PDU0104_NN_W32_U_WW.exe

Hope this will helps you.

With regards.
Mike.

Jun 29, 2009 | HP PSC 1610 All-In-One InkJet Printer

1 Answer

Missing lines and some lines have only half the characters


Solution one: Make sure the paper is appropriate for the print job Using the wrong paper for the print job might cause the colors to be faded or dull.
  1. Many papers have printing and non-printing sides. Make sure to load the paper with the print side facing down.
  2. Make sure the paper type is appropriate for the project. Use HP Premium or HP Advanced Photo paper for the best results.

Solution two: Check estimated ink level Use the following steps to check the ink level.
  1. From HP Solution Center, click Settings , and then click Printer Toolbox . The toolbox appears. NOTE: The toolbox can also be opened from the Print Properties dialog box. In the Print Properties dialog box, select Printing Preferences , click the Features tab, and then click Printer Services .
  2. Click the Estimated Ink Level tab.
Solution three: Check the print settings Use the following steps to check and adjust the print settings for the product.
  1. In the software program from which you are printing, click File , and then click Print .
  2. Make sure the product is selected from the drop-down list, and then click Properties or Preferences .
  3. Click the Features tab, and then select the print quality and paper type settings that match the print job.
  4. Click OK to accept the new settings.
  5. Click Print to send the print job.
Solution four: Check for defects using an extended self-test report Extended self-test reports identify specific print quality issues. Use an extended self-test report to determine what is causing the issue. Step one: Print an extended self-test report Use the following steps to print an extended self-test report.
  1. Press and hold the power button (c01346625.gif ), and then press Cancel .
  2. Release both buttons. The extended self-test report print

Jun 18, 2009 | HP DeskJet F4280 All In One Printer InkJet

1 Answer

Not printing black


Verification of color out – happens only after keeping the unit idle for quite some time.
1. Print self-test report
2. Are the cartridges out of ink – check ink levels
3. check self-test report patterns (missing lines or streaked bars)
4. Look for missing colors or ink smears.
5. Was this issue showing up because of any one single color?
6. Was it stored in a warm environment (Stored under direct sunlight?)
7. Manual Cleaning & Cleaning from Driver
Print a extended self-test report,
On the HP All-in-One control panel, press and hold the OK and Cancel buttons simultaneously and then release. An extended self-test report prints. You will get all the information of your cartridges. Good Luck

Aug 18, 2008 | HP Photosmart 3310 Printer

2 Answers

Printer won't print


Well could be multiple issues depending upon whether its installed on the network or through the USB.One thing you can try is unistalling the printer drivers from the computer in the control panel>printers and faxes and then reinstall the drivers.
If you want any further support a technician can help you online for free.You can find free online technical support at http://tinyurl.com/m7ghqz

Jul 24, 2008 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Ink


Normally when you install the print software you install HP Director or solution centre software that has a estimated ink staus monitor..from user manual

Check the estimated ink levels You can easily check the ink supply level to determine how soon you might need to replace a print cartridge. The ink supply level shows an estimate of the amount of ink remaining in the print cartridges. Tip You can also print a self-test report to see if your print cartridges might need to be replaced. For more information, see Print a self-test report. To check the ink levels from the HP Director (Windows) 1. In the HP Director (or HP Solution Center), click Settings, point to Print Settings, and then click Printer Toolbox. Note You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Services tab, and then click Service this device. 2. Click the Estimated Ink Level tab. The estimated ink levels for the print cartridges appear. To check the ink levels from the HP Image Zone software (Mac) 1. In the HP Director (OS 9) or HP Image Zone (OS X), choose Settings, and then choose Maintain Printer. 2. If the Select Printer dialog box appears, select your HP All-in-One, and then click Utilities. 3. From the pop-up menu, choose Ink Level. The estimated ink levels for the print cartridges appear.

Print a self-test report If you are experiencing problems with printing, print a self-test report before you replace the print cartridges. This report provides useful information on several aspects of your device, including your print cartridges.
Load letter, A4, or legal unused plain white paper into the paper tray.

Press and hold the Cancel / Resume button and then press the Start Copy Color button
The HP All-in-One prints a self-test report, which might indicate the source of the printing problem.

Jan 12, 2008 | HP PSC 1510 All-In-One InkJet Printer

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