Question about HP Photosmart 2610 All-In-One InkJet Printer

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Can't get my HP Photosmart 2610 to scan

Everytime I try to scan I get the message "You need to install or run HP software for this feature. How do I get the software? I have looked all over the internet for this! Thanks, Martha

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This is a common feature with this device most especially when one or more of the driver becomes corrupted remove the previous software then you can down load and reinstall it infact hp recommends that you can get it here To download the software for your printer, click here:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=421139& hope this helps thanks and Godbless

Posted on Nov 24, 2008

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Hi and welcome to FixYa,

Initially, it could be suspected that not all of the required files were installed. Try to remove HP connection to PC, uninstall, reboot and then re-install. On one of the steps, the installer package would get connected to the Internet, this must be allowed and importantly, it must be allowed to install ActiveX Control. Additionally, the Windows built-in firewall would prevent some of the installer programs connecting to the Internet. All those from HP at the moment of installation must be allowed. This page from HP would shed additional insights to the issue. Thereafter , pls follow on screen instructions and connect only the HP device if and when instructed to do so. In some instances, it would only be after a reboot.

Just a start, do postback how things turned up or should you need additional information. Good luck and Thank you for using FixYa.

Posted on Nov 24, 2008

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You can download from hp website

HP


Posted on Nov 24, 2008

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1 Answer

I do not have an installer for my HP Photosmart 2610


you can download the driver from hp website. Just follow the steps in downloading the driver
1. go to www.support.hp.com 2. enter your product number which is (photosmart 2610) 3. choose HP photosmart 2610 all-in-one 4. click software and driver downloads 5. choose your operating system and click next = to know your operating system just click start then right click my computer or computer then click properties 6. click driver - product installation software 7. click HP officejet and photosmart full feature software and drivers 8. click download then run

May 16, 2011 | HP Photosmart 2610 All-In-One InkJet...

1 Answer

Hi, My MIL has this Hp Photo 2610 all in one printer and I've loaded the "driver" and bought a new cord but the computer still dosen't work...what now?


Hello,

Did you install the full feature driver or just the basic driver ?
Do you have another printer installed. If so, select the Photosmart 2610 as your default printer.

There's a support page for drivers and software, including updates.
Support for the Photosmart 2610:
http://h10025.www1.hp.com/ewfrf/wc/product?product=421139&lc=en&cc=us&dlc=en&lang=en&cc=us

When needing more help, just add a comment.

Apr 15, 2010 | HP Photosmart 2610 All-In-One InkJet...

2 Answers

Scanner does not work- photosmart 2610


You can obtain the drivers from the following link

ftp://ftp.hp.com/pub/softlib/software10/COL18476/mp-47754-2/AIO_CDB_Full_Network_enu_NB.exe

Happy to help

Nov 29, 2009 | HP Photosmart 2610 All-In-One InkJet...

1 Answer

Got given a HP 2610 all in one printer, prints but no scan


If you have Vista Preminium business just go into fax scan in accessories in program. if you have vista for home you have to go into paint in accessories and then do scan. Don't listen to what your printer says about software basically if you have vista thar's the way you do it

Jun 04, 2009 | HP Photosmart 2610 All-In-One InkJet...

1 Answer

HP2610 Scanner Problem after installment


you need to download the full software from hp's website

which should include the ability to have scanning also if you go to control panel --> scanners and cameras you should be able to add it as a scanning device.

Just been to there site and this is what you need to download :

» HP Officejet and Photosmart Full Feature Software and Drivers 04-2005 4.7.0 - 276.2M
As you can see it is 276mb

Apr 13, 2009 | HP Photosmart 2610 All-In-One InkJet...

2 Answers

Photo smart 2610 all in one scanner will not scan


hey i also had this type of problem. but i solved it and hope it will solve yours too.
first of all uninstall all ur hp drivers and softwares related to the hp printer. then restart your pc. now disconnect ur printer with ur computer and turn it off and again on after 15 secs.
now insert the cd which i have got with the hp printer in the cd-driver of ur pc and install the driver.
after the installation is complete, connect ur printer, but do not remove ur cd.
then start scanning, and if it will again ask for installing driver, u dont have to worry it will install it from the cd.
this would surely help u, if problem persists, please tell me.

Jan 03, 2009 | HP Photosmart 2610 All-In-One InkJet...

1 Answer

Photosmart 2710 all-in-one will not scan


If the software is not instaled completly then you may have to install the software first, if the software for the All-In-One is completly installed then try the bellow steps.

My computer>C:windows>system32
Copy hpzipm12
minimize this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
minimize this window.
Go back to My computer>C:\Drive>windows>system32
Copy hpzinw12
minimize this window

Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Now you will see two new files in Startup
Now go to My Computer>C:\Drive Program Files>HP>Digital Imaging>bin>
Copy hpqtra08
close this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Restart the computer
Open Hp Solution Center> Settings>Scan settings and preferences> Scan to button>
check destination list> if available applications are not in the destination list then add them in the front panel destination
Tried to scan.

Dec 23, 2008 | HP Photosmart 2610 All-In-One InkJet...

3 Answers

Hp 2610 scanner


I have lost my cd to my 2610 photosmart printer

Aug 28, 2008 | HP Photosmart 2610 All-In-One InkJet...

1 Answer

NO scan options


I would uninstall it. And reinstall it . watch each screen, apparently a step was bypassed.

Oct 28, 2007 | HP Photosmart 2610 All-In-One InkJet...

1 Answer

Hp photosmart 2610


is your operating system Vista.......good luck. my printer worked fine w/XP, scanning and fax functions do not work to date with Vista.

r2d2

Oct 28, 2007 | HP Photosmart 2610 All-In-One InkJet...

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