Question about Microsoft Windows XP Home Edition

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  • RICII Dec 03, 2008

    I have the exact same fault, when I click shutdown the screen returns to normal. I have not got any spyware (to the best of my best knowledge) I also don't have a virus. I looked in the computer management folder of admin tools and a warning with event ID 1073 is telling me what a shutdown failed. I have followed the link to microsofts website and this just says shutdown failed, but you can shutdown by pressing ctrl+alt+del then press ctrl whilst clicking shutdown, this starts an emergency shutdown which worked ok, the microsoft website doesn't have any more information

  • Jerry Tazbier
    Jerry Tazbier May 11, 2010

    What PC do you have? What Operating system do you have? When you shut down normally what do you do? Sounds like a virus or spyware are you running your Antivirus program and do you have a spyware program on you PC if so are you running these on a regular basis?


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You need to provide some more information, it could be spyware as jerry suggests or it could be a bios or motherboard issue. It might be that some software that wont close or allow you to shut down. Look in win defender to see what software you can run without and disable it from start-up and then that can be ruled out.

Any chance its XP?

Posted on Nov 24, 2008

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Try this quick fix :

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